Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I had a very bad experience at McDonald's. The service was unacceptable. I ordered a Big Mac, and when I started eating, I found an employee’s hair in the food. When I brought this to the staff’s attention, the employee named Windy responded with a very rude and unprofessional attitude. Instead of addressing the issue, she tried to blame us, which was extremely disrespectful.
Her behavior also came across as discriminatory in the way she was treating customers. When we asked to speak with the store manager, we were told the manager was not available, which made the situation even more frustrating.
This kind of hygiene issue and poor customer service is completely unacceptable. I will be reporting this incident to the FDA. I strongly recommend that others avoid eating at this location, as I no longer trust the quality or safety of their food.
AA
Ashley
Feb 13, 2026
2.0
It’s really annoying ordering food and not receiving everything I ordered.
PW
Phyllis Wilson
Feb 3, 2026
5.0
Just went in to purchase gift cards
JD
Josh O (Speed Ducki)
Jan 19, 2026
3.0
TERRIBLE SERVICE, EMPLOYEES SEEMED TO IGNORE ME AND GIVE ME ATTITUDE
What are the regular dining hours for McDonald's at 13532 Beechnut Street, Houston, TX?
The dining hours are Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
What are the drive-thru hours at this McDonald's location?
Drive-thru is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 6:00 AM to midnight.
Is delivery available, and what are the delivery hours for this McDonald's?
Yes, delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:45 PM, and Friday and Saturday until 11:45 PM.
What online options are available for ordering from this McDonald's?
You can order using the McDonald's app available on iOS and Android or through their online ordering links.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer services like curbside pickup or no-contact delivery?
Yes, services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does the McDonald's at 13532 Beechnut Street have a drive-thru?
Yes, this location has a drive-thru service.
What nearby fast food restaurants can I visit around McDonald's on Beechnut Street?
Nearby fast food options include Hangry Joe's Hot Chicken & Wings, Church's Chicken, Checkers, and another McDonald's location.
Are there any convenient grocery or discount stores close to this McDonald's?
Yes, Family Dollar is nearby and offers discount and grocery shopping options.
Which nearby places can help with shipping and postal services when visiting this McDonald's?
The UPS Access Point location nearby provides courier, delivery, and post office services.
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