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McDonald's

3.7
(2,148 reviews)

Business Details

11101 S Sam Houston Pky, Houston, TX
77089, United States
(281) 922-4455
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11101 S Sam Houston Pky, Houston, TX
77089, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 11101 S Sam Houston Pky in Houston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
2,148 reviews
5 stars
895
4 stars
461
3 stars
323
2 stars
126
1 star
343
  • KR
    Kendra Ramirez
    3 days ago
    3.0
    La hamburguesa se supone que era double bacon y vino como si fuera una normal, mejor hubiera pagado por una normal.🫩
  • RG
    Rachel Guerra
    6 days ago
    5.0
    We love this location because the fries are always fresh and the line usually goes pretty fast.
  • LG
    Larry Gregg
    Oct 27, 2026
    1.0
    So McDumpster's doesn't do customer service any more. You have to put in your own order and pay with card, if you pay with cash you're treated like a peasant and have to wait for a whole day to check out. I was only there for a drink (Redbull Energizer) it literally took 25+ mins to get out of the restaurant. This place is an absolute dumpster fire and they want you to pay for it like you're eating at steakhouse. NEVER AGAIN.
  • EE
    Emma
    Oct 17, 2026
    1.0
    Worst customer service experience ever. I arrived to pick up a pre-placed order and showed my phone screen to the employee. She looked at it and told me to "wait a moment." I patiently stood there for 15 minutes, only to realize nobody was even working on the order. When I asked again, she casually told me that someone else had already picked it up! If the order wasn't there from the very beginning, why didn't she check properly and inform me right away instead of making me waste 15 minutes standing around? What’s even worse was her appalling attitude. When I confronted her about wasting my time, instead of apologizing or resolving the issue, she snapped back with: "If you don't like it, you can cancel the order. Nobody forced you—this is your job." Unbelievable. Her hostility, complete lack of professionalism, and terrible mindset are unacceptable. Management seriously needs to retrain their staff immediately. I’ve overlooked multiple issues at this location before, but today was the absolute last straw.
  • KS
    Kaisha Stevenson
    Sep 27, 2026
    1.0
    I ordered food for my entire family through the drive through, when I got to the window they tried to give me just two double cheese burgers for my $35 order then went to look for the correct one and handed me a bag, immediately asked for the bag back and to pull up. I sat for 45 min while I watched at least 15 people ordered, pay, receive their food and drive off through my rearview mirror before someone came out to say they LOST my receipt and didn’t know what to give me so I had to give them my receipt and the worker was surprised at how much it was. When they finally brought out my food they gave it to me and ran off before I could finish checking my food. They forgot my sons apple slices and chocolate milk and I had to have the kid run inside twice. After the entire ordeal I was there for over an hour the food wasn’t even fresh, fries soggy and they didn’t even try to offer a cookie or something to TRY and make up for the BS I had to put up with. Just a sad excuse for a “sorry” with all the one star reviews how is this place still open? They definitely need new training or management or something. Unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11101 S Sam Houston Pky, Houston TX?

This McDonald's location is open 24 hours every day, from 00:00 to 23:59.

Is the drive-thru open 24/7 at this McDonald's location?

Yes, the drive-thru is open 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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