McDonald's

Reviews

• MM

  Mike Moscatello

  4 days ago
  1.0
  Terrible customer service. Online order took forever in drive thru. Had to walk in and remind them i was still waiting. Then opened up my bag and sandwich wasnt even wrapped. They just threw it in the bag. Do yourself a favor and Never go to this location
• JJ

  Jheann Jiménez

  May 8, 2026
  1.0
  Se tardan mucho en recibir la orden y aún mucho más en prepararla, horrible experiencia en este lugar.
• MG

  Marcus Griffin

  May 7, 2026
  5.0
  Delicious
• EG

  Emilio G

  Apr 28, 2026
  2.0
  Coffee was very cold ... it tooks over 7 minutes to someone's come to ask me what I would like to order ...everyone focus on drive thru .no one at the counter
• DL

  Dimitri Lide

  Apr 5, 2026
  1.0
  Came here and there was noone at the counter. So I ordered through the app as they usually insist to order it yourself. I wanted 3 ice creams for my kids and I. 10 minutes later a woman comes and tells me that I wont be getting the ice cream because the ice cream machine is down. She questioned me as to why I ordered the ice creams since they should be unavailable. (Then how did I order it through the app). I asked her how do I get my refund, and she stated that she already did. I asked her for proof and she said she had no proof. "Just wait a few days for it to go back on your card". The manager then comes over and suggests that I cancel the order to get my refund. (How do I cancel an order that you claim has already been refunded?) I ask him to show me how to cancel the order and he goes through the app on my phone, then concludes that theres no way for me to cancel the order. I suggest that I get something else in exchange and he walks away telling me to wait a few days for a refund or a few hours for the ice cream. And never comes back. He hid behind the wall in kitchen. I asked the cashier to speak with the manager again. She goes, not even out of sight, I can hear them talking in Spanish: "the man wants to speak with you again." "Still?" "Si." She says he was coming but he never did. I waited too long for a mistake on mcdonalds part. 1. Ordered the items myself because there was noone at the counter, as usual. 2. I get questioned as to why I ordered ice cream through mcdonalds app and that I should've known that their machine was down. 3. Im told that a refund was processed, with no way to prove it - in a place where every transaction is documented 4. Later told that there was no refund and I had to cancel it. Had the manager prove to me that the order was not able to be canceled. 5. Manager was unwilling to make any reasonable exchange and fled. 6. Manager hid behind the wall for the remainder of the visit. 7. Cashier even ignored me several times until she realized I wasnt going anywhere. This was very unprofessional, cowardly, dishonest, and uncooperative.

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