In 2008, Jonathan set upon combining spices and ingredients and, after 100 days, hence The Rub was born. The Rub is a blend of spicy, salty, sweet and savory spices all in balance, created for the passionate palette for maximum flavor. While The Rub literally refers to this special ingredient, it shares a deeper meaning; taken from Shakespeare (To be or not to be...), The Rub represents the very physical and tangible aspects of Jonathan's restaurant, as well as the emotional connection and passion for it.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.