BM
Bryan Malek
Aug 17, 2026
They sold me a expired cake, I bought for my grandmothers birthday. The bakery sucks employees don't care and won't help you. They told me to buy strawberries.Go home , cut them up and put them on the cake.Go to Eldorado heb, much better customer service and better store. R.i.p Blackhawk HEB
The curbside pickup service promises convenience, but the wait time was over an 40 mnts… which is unacceptable. It seems like they are understaffed and poorly coordinated.’
DR
Darcia Ruby
Aug 15, 2026
It's HEB, what can I say?
Here, I curated a poem.
Oh HEB, Oh HEB..
You have all of what I need.
Oh HEB, Oh HEB..
You keep everything well stocked indeed.
Oh HEB, Oh HEB…
Coconut water and baked chips for me.
Oh HEB, Oh HEB..
Everything galore is as far as my eye can see.
Oh HEB, Oh HEB..
Deals on top of deals.
Oh HEB, Oh HEB..
Opens my pockets, to make plenty of meals.
Oh HEB, Oh HEB..
Keepin' it fresh and full of possibilities.
Oh HEB, Oh HEB..
You got my heart, I got my cart and all it's full of all my necessities.
Thank you! HEB Poem, brought to you by me.
I don't know what is going on with the Grocery stores and food prices. But what I do know is THE QUALITY OF PRODUCT DOESNT EXIST ANYMORE!! I have purchased at least 7 watermelons in the last few months and every one either tasted horrible or was bad!! Also the bananas like almost all black inside. And peaches and nectarines just made the list. HEB tall need to get it together. WE AS PEOPLE NEED TO WAKE UP AND COME TOGETHER.
Another H-E-B curbside order, another ridiculously expired item.
Today is August 2, and the pepperoni I received expired on June 14, that’s nearly seven weeks past the expiration date. This isn’t an isolated incident either. Not long ago I received hummus that had been expired for almost 2 weeks, and I had already started eating it before I noticed.
What I don’t understand is how a store with such a large team can repeatedly overlook products that have been expired for this long. I also leave a note on every single curbside order asking shoppers to please check expiration dates and not substitute or include items that are close to expiring, yet it continues to happen.
At this point, I’ve received more expired products from this H-E-B than from any other grocery store I’ve shopped at. It’s incredibly frustrating because I rely on curbside and expect basic quality control. I’m honestly at the point where I feel like I need to stop buying groceries here.