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H-E-B

4.6
(5,217 reviews)

Business Details

(281) 436-0987
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 12680 West Lake Houston Pkwy in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
12680 West Lake Houston Pkwy, Houston, TX
77044, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

4.6
5,217 reviews
5 stars
3,831
4 stars
920
3 stars
237
2 stars
68
1 star
161
  • FV
    Frank Vela
    6 days ago
    5.0
    Very clean store and very friendly staff.
  • GH
    Golf Store Houston (Golf Store Houston)
    Oct 15, 2026
    5.0
    Had and did everything I needed and wanted, before and after of putter, ball marker is awesome
  • JP
    Johnea Pitre
    Oct 6, 2026
    5.0
    One my favorite locations!
  • NH
    Nadia Houston
    Sep 23, 2026
    1.0
    This HEB in general does a lot right. I like HEB as a whole, but there's one glaring issue that has knocked down the rating a lot for me. This HEB is in a neighborhood and close enough to my house that I could easily bike to it if I wanted to, but this HEB does not have any sort of bike rack or place to lock up your bike. I've seen local kids and teenagers going to the store to purchase things either for themselves or for their parents, lock their bikes or scooters up to an outside bench since that is their only option. Once there's a bike rack added that is easily accessible and not tucked away in some corner, I'll be more than happy to change my review.
  • CL
    cupcakedawndiddy leonard
    Sep 18, 2026
    1.0
    I’m extremely disappointed with my experience at the H-E-B Summerwood location. It seems like the employees here do not understand or consistently follow the rules regarding cash assistance after the card. I have come to this same location before and received my cash assistance without any problem, so I was very confused when I was treated differently this time. I was also standing in line waiting while an employee was looking at me through the window, yet no one bothered to communicate with me or acknowledge the wait. When I finally received assistance, the employee was rude and did not even offer a simple apology for the wait or explain what was going on. Customers should not have to stand around wondering what is happening, especially when an employee can clearly see them waiting. If the policy has changed, then employees need to be properly trained and communicate that policy respectfully and consistently. I will be contacting H-E-B Corporate to address this situation because this experience was unacceptable. I expect better customer service and better communication from H-E-B, especially when I have previously received the same service at this location without an issue.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

All our H-E-B Brands are sourced from USDA certified plants within the USA. H-E-B does carry some other brands of premium beef and value beef that are imported and the country of origin is labeled as such to meet the needs of every Texan.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 25, 2026Yext Knowledge Graph
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