Location.com logo
Brand Certified

H-E-B

4.6
(5154 reviews)

Business Details

(281) 436-0987
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 12680 West Lake Houston Pkwy in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
12680 West Lake Houston Pkwy, Houston, TX
77044, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM
5/25/2026Closed

Reviews

4.6
5,154 reviews
5 stars
3,785
4 stars
914
3 stars
236
2 stars
67
1 star
152
  • FG
    Felipe Garza
    2 days ago
    1.0
    I had an unbelievably frustrating experience with Monica and Miranda at the grocery store. Both of them acted incredibly unprofessional, rude, and completely uninterested in helping customers with SIMPLE Issues.Their attitudes made a simple shopping trip feel uncomfortable and stressful. Customer service clearly wasn’t a priority, and the lack of basic courtesy was disappointing. If you work with the public, treating people with respect should be the bare minimum.
  • DC
    Danielle Cabrera
    2 days ago
    1.0
    If i could give ZERO STARS I WOULD!!! Went in today with my normal list for groceries minding my business when i noticed a woman (Later identified as Monica) following me and watching me like a criminal. I felt so uncomfortable i finally asked her “why are you following me?? Can i not shop in peace without feeling like a crook??.” To which she responded,” maam i can follow ANYONE in here if i pleased.” Now im irritated because WHY ME?? A DISABLED WOMAN!! Now another woman came in to the mix Miss Monica tells this girl (Later identified as Miranda) that she basically thinks im going to steal. AT THE FREAKIN GROCERY STORE!!! NOW! I have TWO AGGRESSORS IN MY FACE telling me to leave my basket and to leave the store. Long story short as a woman on Dialysis trying to shop after TREATMENT i will NOT BE COMING BACK TO THIS LOCATION!!! HORRIBLE CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE!!!!!!!
  • EC
    Elizabeth Cabrera
    2 days ago
    1.0
    Monica & Miranda made this the worst experience I’ve ever had at an HEB. I usually love shopping at HEB, but after this experience, I will not be returning to this location. The security staff was very friendly and professional, but unfortunately the same cannot be said for Monica & Miranda. The way they spoke to me felt aggressive and extremely unprofessional, and it made me feel very uncomfortable. I’ve never been treated this way at any grocery store before. I hope management addresses how customers are being spoken to, because no one should feel uncomfortable while simply trying to shop
  • RS
    Roderick Smith
    6 days ago
    5.0
    My favorite place to shop. Beautiful on the interior of the market. The shopping experience is stress free. The produce is always fresh.
  • A
    мии6 -
    Apr 26, 2026
    5.0
    Great store, great people. Clean aisles, fresh food, fast checkout. Summerwood H‑E‑B never disappoints.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: