Business Details
9503 Jones Road, Houston, TX
77065, United States
Certified by H-E-B • Aug 23, 2026
(281) 894-5361
Certified by H-E-B • Aug 23, 2026
https://www.heb.com
Certified by H-E-B • Aug 23, 2026
About
Certified by H-E-B • Aug 23, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9503 Jones Road in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by H-E-B • Aug 23, 2026
Hours
Certified by H-E-B • Aug 23, 2026
Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM
Reviews
4.4
3,773 reviews
5 stars
2,471
4 stars
811
3 stars
243
2 stars
83
1 star
165
- CMchristopher mooreAug 17, 20265.0Great. Store was a new location for me at Jones rd and 290 . Very clean and good neighborhood store. I will go back.
- OPOopsie PoopsieAug 14, 20261.0FIX YOUR BAKERY PHONE LINE !!!!!!
- SRSuzi ReevesJul 31, 20261.0Bought Black Label bacon today. July 31st did not check expiration date but when I got home I saw it expired 10 days ago. It was a large package. Is there no quality control at this store? Tried to call but you can't ever speak with a manager. Person I spoke to on the phone was not apologetic or cared about the expired food. Customer service at this HEB is NOW awful.
- AMAna M.Jul 25, 20261.0Got a cake from here. The employee had the worst attitude, and did not write well/neatly on the cake. It was off center, different sizes, messed up letters, and the cursive on some letters is weird. The 'p' didn't look like the right letter. The girl who did it need to be trained in customer service. From the moment I had a question to ask her, she had an attitude and it only got worse. She needs to be trained in customer service. Snatching a cake and raising your voice because I was telling you I'd prefer it to be centered when you redo it is unnecessary. 2nd time around the writing was better, but her attitude was awful from start to end. Would not recommend asking her for help/assistance. She acts like she can't be bothered to answer a question. If you don't want to be bothered by customers, get another job because this isn't the one for you.
- OMolivia molinaJul 12, 20261.0never have i had a bad experience in heb till i came to this location if i could put a -5 stars i would.power went out and everyone continued to shop as did i and when i got to fish section i opened the door to get a bag when a employee came up to me very aggressively and rude about opening the fridge and i quickly apologized cause no one was saying anything and others were also opening fridges even after apologizing the man continued to speak and say “if u wouldn’t do it at your own house why would you do it here” again i’m young and didn’t know we weren’t allowed to open fridge i thought it was very rude and disrespectful cause i even apologized before the interaction continued i understand it could be a stressful situation but it doesn’t mean be rude it’s completely unprofessional it honestly was quite disappointing just cause i shop at heb constantly and never had horrible customer service train your employees better or maybe hire better people from the start
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at 9503 Jones Road in Houston?
The store is open every day from 6:00 AM to 11:00 PM.
Does the H-E-B store offer curbside pickup and grocery delivery?
Yes, H-E-B offers convenient curbside pickup and grocery delivery at this location.
What types of products can I find at this H-E-B store?
You can find food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports equipment, and office and school supplies.
What payment options are accepted at the H-E-B on Jones Road?
The store accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Is the H-E-B store at Jones and West wheelchair accessible?
Yes, this H-E-B location has wheelchair accessible entrances and parking, and also has public restrooms.
Where can I find the latest news about the COVID-19 vaccine from H-E-B?
Please visit https://vaccine.heb.com/ for the latest information and frequently asked questions about the COVID-19 vaccine.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats from processors across the USA, mainly from Texas suppliers, ranchers, and farmers. Some products come from Canada and Mexico and are labeled accordingly.
What nearby dining options are available near the H-E-B at Jones and West?
Nearby restaurants include Esarn Thai Restaurant, Ploy Thai Cuisine, Ninfa's Mexican Restaurant, and Grand Hunan Chinese Restaurant, where you can enjoy Asian and Mexican cuisines after your grocery visit.
Are there any beauty or personal care services close to the H-E-B store?
Yes, you can visit 2T and Lashes, TGF Hair Salon, Cost Cutters, and Milana Nail Bar nearby for beauty, hair, and nail services.
What financial and convenience services are offered near the H-E-B on Jones Road?
Nearby services include HEB ATM for cash access, Western Union for money transfers, and Wells Fargo Bank for financial needs, making errands convenient when visiting the store.
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