Business Details
9503 Jones Road, Houston, TX
77065, United States
Certified by H-E-B • Jul 05, 2026
(281) 894-5361
Certified by H-E-B • Jul 05, 2026
https://www.heb.com
Certified by H-E-B • Jul 05, 2026
About
Certified by H-E-B • Jul 05, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9503 Jones Road in Houston, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by H-E-B • Jul 05, 2026
Hours
Certified by H-E-B • Jul 05, 2026
Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM
7/3/2026Closed
7/4/2026Closed
Reviews
4.4
3,752 reviews
5 stars
2,458
4 stars
810
3 stars
242
2 stars
82
1 star
160
- RMRicky MorrisJun 30, 20261.0The manager of this establishment Cheryl. Absolutely horrendous human being. The fact that she told me to come up there and see her personally let me know exactly what she wanted to happen when I got up there. I have never been in a fight before in my life and I'm not going to start over a grocery order that they got wrong. This is by far the worst HEB and management I have ever seen
- MJMilan JohnsonJun 30, 20261.0This is by far the worst HEB that has ever existed they never have anything but it's constantly listed online for delivery. If you don't have it marked not available or out of stock. And Cheryl is an absolutely disgusting human being the way she spoke to me on the phone horrible
- MLMichael LuJun 15, 20262.0Use to beleive it was a family store with prices for Texans but now it's all about how much they can make .. Prices are not competitive I know where to go from now on
- VZViviana ZapataJun 10, 20261.0Mi experiencia en este HEB el 7 de junio fue muy decepcionante. Ese día era el cumpleaños de mis hijas y madrugamos para comprar unos globos que no habíamos podido conseguir el día anterior. Aproximadamente a las 9:00 a.m. me acerqué al área de flores y globos y le pregunté de manera muy amable a una empleada que, si no me equivoco, se llamaba Rubí: “Hola, buenos días, ¿esta es tu área?”. Su respuesta fue simplemente “No”, con un tono seco, una actitud muy despectiva y sin ninguna intención de orientarme o ayudarme. Luego me dirigí al área de cajas para preguntar quién podía ayudarme con los globos. Una cajera preguntó a otra persona si podía atendernos, y escuché que respondieron: “Es hasta las 9:30”. Resultó ser la misma empleada. Finalmente tuvimos que esperar hasta las 9:37 a.m. para que apareciera. Cuando la vi le comenté: “Ah, entonces sí era tu área”. Ella respondió: “Sí, pero no cuando usted me preguntó”. Le dije que habría sido mucho más amable simplemente explicarme desde el principio que la atención en esa sección comenzaba a las 9:30. A partir de ese momento la atención fue aún peor: actitud desagradable, mala disposición y una evidente falta de servicio al cliente. Incluso sentí que me entregaba las cosas de mala gana. Entiendo que todos podemos tener días difíciles, pero la falta de amabilidad y profesionalismo fue muy evidente. Lo más triste es que se trataba de una compra especial para celebrar el cumpleaños de mis hijas. Esperaba una atención mucho más cordial de parte esta colaboradora del HEB.
- LBLakeisha BeckhamMay 20, 20261.0Be mindful ordering from this location especially with delivery services. You may not receive your order and their going to FAVOR is responsible because they shop your items and that is not true.! If you shop at any other HEB location not only are they going to get your order back out their definitely not going to tell you to reach out to FAVOR for a refund when you’re paying HEB.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store at 9503 Jones Road in Houston?
The store is open every day from 6:00 AM to 11:00 PM.
Does the H-E-B store offer curbside pickup and grocery delivery?
Yes, H-E-B offers convenient curbside pickup and grocery delivery at this location.
What types of products can I find at this H-E-B store?
You can find food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports equipment, and office and school supplies.
What payment options are accepted at the H-E-B on Jones Road?
The store accepts American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Is the H-E-B store at Jones and West wheelchair accessible?
Yes, this H-E-B location has wheelchair accessible entrances and parking, and also has public restrooms.
Where can I find the latest news about the COVID-19 vaccine from H-E-B?
Please visit https://vaccine.heb.com/ for the latest information and frequently asked questions about the COVID-19 vaccine.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats from processors across the USA, mainly from Texas suppliers, ranchers, and farmers. Some products come from Canada and Mexico and are labeled accordingly.
What nearby dining options are available near the H-E-B at Jones and West?
Nearby restaurants include Esarn Thai Restaurant, Ploy Thai Cuisine, Ninfa's Mexican Restaurant, and Grand Hunan Chinese Restaurant, where you can enjoy Asian and Mexican cuisines after your grocery visit.
Are there any beauty or personal care services close to the H-E-B store?
Yes, you can visit 2T and Lashes, TGF Hair Salon, Cost Cutters, and Milana Nail Bar nearby for beauty, hair, and nail services.
What financial and convenience services are offered near the H-E-B on Jones Road?
Nearby services include HEB ATM for cash access, Western Union for money transfers, and Wells Fargo Bank for financial needs, making errands convenient when visiting the store.
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