Never a disappointment...except this visit. I placed my order through the Toast app as I normally do and headed over for my pick up. I could tell there was a new employee in the shop today. My order was delayed so I sat for a little bit. Once my name was called, I picked up my treats and left the store. I checked my items before getting into my vehicle and noticed I was given my past (favorite) regular order. I went back into the store and explained the mix up. The manager was very patient and supportive of the new employee's error and I can appreciate that. I left the store (the second time) thinking how close that favorite french vanilla cupcake was my grasp. I'm so bummed I didn't stick with regualr order. But, I did the right/honest thing, returned all the items that were in the bag I was handed in error. They got honest me this time, don't make that mistake againš jk. I really wish there was a Dessert Gallery in the Pearland/Ft Bend area. Until then, I'll continue to drive the miles for the fresh, delicious desserts. Thank you DG for consistent, quality products and customer service. What a sweet ending.
TC
Thomas Culver
Jul 8, 2026
5.0
I have tried a few different slices of cake from here and they were all delicious, but Momās Chocolate Cakeā¦.!Is it the best chocolate cake I have ever had? Itās certainly a contender. šš»
KA
Kevin Aloysius
Jul 7, 2026
1.0
I was really disappointed by my experience today. Before driving over, I called to confirm that a whole coconut cake was available because I needed it for an employeeās 10-year work anniversary. I was told that one was available and that I could purchase it for $67.50.
I drove to the bakery, waited in line, placed my order, and then waited about 20 minutes before someone came out to tell me they actually didnāt have the cake. After that, I had to wait again for a manager to process my refund.
The manager apologized, which I appreciated, but the resolution fell short. She mentioned that I should ask for her next time to receive a discount, but she couldnāt find a business card and never actually gave me her name or any way to identify her. I left empty-handed, having spent significant time driving across town and waiting for an order that should never have been confirmed in the first place.
Mistakes happen, but this could have been avoided with better inventory verification and communication. I hope the bakery improves its process for confirming availability before asking customers to make the trip.
WS
W Simmons
Jul 7, 2026
2.0
If I were going off of the baked goods alone, Iād say our assortment rated a solid 3.5 stars. Better than average, but nothing knocked our socks off. The service gives this place a 2 star review. The employees were aloof and the wait was unnecessarily long. Waiting 15 min when there was only one other party in the store seems excessive, but no one was in a hurry about anything. Iāve wanted to try this place for so long, so a birthday seemed like a good day to stop by. I donāt think weāll be back.
CC
Chloe
Jun 28, 2026
5.0
I had a wonderful experience! Brittany was so friendly, welcoming, and incredibly helpful. She took the time to answer all of my questions and helped me choose exactly what I was looking for. Her excellent customer service made the visit even better. Iāll definitely be back, and I truly appreciate how kind and knowledgeable she was! I ordered my grandmotherās favorite cake- which is the Coconut cream cake! She helped me order the right size cake for the amount of guests I was feeding!! We loved the cake! We will be back
What is the best day/time to place a custom order?
Monday through Friday 8:30-5 pm
What are the lead times for placing an order?
Photo & Logo Desserts - 5 days
Custom Butter Cookies - 5 days
Standard Menu Items - Available at the cafes daily while supplies last
Desserts with a plaque or writing - Best to pre-order at least 2 days in advance so the plaque can be prepared by the experts at our bakery.
Can I customize 6-inch or 9-inch cake?
Writing
Fairy Dust
There are more customization options on 9-inch and Sheet Cakes including:
Writing
Fairy dust
Special icing borders with sprinkles
Colorful drips
Icing rosettes
Add an image
Please note that there are a few 9-inch desserts that cannot be customized except for writing:
New York Cheesecake
The Big O
Everyone's Favorite Mousse Cake
Tres Leches
Tiramisu
White Chocolate Concorde Cake
Dark Chocolate Concorde Cake
I only need a small cake, but I donāt see my favorite cake on the 6-inch cake list?
We make a limited selection of 6-inch cake flavors, but you can always get slices of any flavor you like!
Why won't you write on my vegan cake?
The chocolate we use to write on cakes is not vegan, so we will not put non-vegan writing or decorations on a vegan dessert.
Will you write on my cake with colored frosting?
No, we only write with white chocolate or milk chocolate.
Will my cake be baked the night before I pick it up?
Custom orders are baked within 1-2 days of pickup. Standard menu items are baked fresh every week and kept at 0 degrees, so they stay at peak freshness until we deliver them to the store.
Will you add fresh fruit to my cake?
We have several desserts that are made with fresh fruit in the batter. We do not decorate our desserts with fresh fruit, however, and our stores do not keep fresh fruit on hand.
How do I store my leftover cake?
Cover it with plastic wrap, covering all the exposed parts. Store leftover cake in the fridge, but keep in mind that some flavors are best at room temperature. The storage and serving instructions for each cake are on our website.
How long is it safe to keep my cake?
If itās wrapped well with no exposed edges, it will stay in the fridge for up to a week and up to a month in the freezer.
Allergies & Cross Contamination?
Please note that our kitchen is neither nut-free nor gluten-free. Our desserts are not meant for individuals who have severe allergy concerns. Please see our Food Allergy Statement.
In our bakery, ingredients are labeled with possible allergens. However, there is always a risk of cross-contamination. There is also a possibility that manufacturers of the commercial products we use could change the formulation at any time, without notice
Cancellation Rules?
Photo & Logo Desserts - 5 days prior to your order due date
Custom Butter Cookies - 5 days prior to your order due date
Sheet Cakes - 3 days prior to your order due date
Desserts with a plaque or writing - 2 days prior to your order due date
Standard Menu Items - 1 day prior to your order due date
Why do I have to pay for a plaque? Why canāt youjust write on my cake?
Our cakes designs are not smooth on top so we cannot write on an uneven surface. We require a purchase of a plaque, so the writing looks beautiful! The recipient has a delicious, personalized piece of white or dark chocolate to take home with them.
Can I pick up my order before you open?
Sure, but please give us a call before you make the trip to ensure our truck has arrived with your order.
What are your hours of operation?
Sunday, noon ā 10 pm
Monday ā Thursday, 11am ā 10pm
Friday ā Saturday, 11 am ā midnight
Holiday closures
Easter Sunday
Memorial Day
Fourth of July
Labor Day
Thanksgiving
Christmas Eve ā closes at 5pm
Christmas Day
New Yearās Day
What are the operating hours of Dessert Gallery Bakery & Cafe?
Dessert Gallery Bakery & Cafe is open Sunday from noon to 10 pm, Monday through Thursday from 11 am to 10 pm, and Friday through Saturday from 11 am to midnight. They observe specific holiday closures and altered hours.
Can I place custom orders and what is the best time to do so?
Custom orders are best placed Monday through Friday between 8:30 am and 5 pm to ensure timely preparation.
What are the lead times required for placing various orders?
Photo & Logo Desserts and Custom Butter Cookies require 5 days lead time. Desserts with a plaque or writing should be pre-ordered at least 2 days in advance. Standard menu items are available daily while supplies last.
Are 6-inch and 9-inch cakes customizable?
6-inch cakes can have writing and fairy dust. 9-inch and sheet cakes offer more customization like special icing borders, colorful drips, icing rosettes, and adding images. Some 9-inch desserts have limited customization except for writing.
Does Dessert Gallery Bakery offer vegan cake options with writing?
They do offer vegan desserts, but the chocolate used for writing is not vegan, so they do not add non-vegan writing or decorations on vegan cakes.
What payment options are accepted at Dessert Gallery Bakery & Cafe?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Dessert Gallery Bakery & Cafe offer delivery and in-store pickup?
Yes, they provide both in-store pickup and delivery services.
How should I store leftover cake from Dessert Gallery Bakery?
Leftover cake should be wrapped tightly with plastic wrap covering all exposed parts and stored in the fridge. Some flavors are best served at room temperature, and full storage instructions are on their website.
What nearby dessert places can I visit along with Dessert Gallery Bakery & Cafe?
Bare Bakery is a nearby bakery and dessert restaurant, perfect for dessert lovers to explore different options in the area.
How can I reach Dessert Gallery Bakery & Cafe using nearby transportation or landmarks?
Dessert Gallery Bakery & Cafe is near landmarks such as BreatheMD and Westheimer Plumbing & Hardware, which can help orient visitors. Visitors can combine dessert visits with nearby retail and professional services in the area.
Are there other dining options near Dessert Gallery Bakery & Cafe?
Nearby restaurants like Kata Robata offer sushi and Japanese cuisine, providing a great opportunity for customers to enjoy a full dining experience in the neighborhood.
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