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Dairy Queen

3.8
(1,006 reviews)

Business Details

3915 Old Spanish Trail, Houston, TX
77021, United States
(346) 571-6934

About

Fast Food RestaurantIce Cream Shop

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Dairy Queen
3915 Old Spanish Trail, Houston, TX
77021, United States

Hours

Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 10:30 PM

Menu

1 menu · 173 items

Explore offerings from Dairy Queen on 3915 Old Spanish Trail in Houston, with popular children's miracle network donation, blizzard® treats, classic treats, and utensils available at this location.

Menu

173 items

Reviews

3.8
1,006 reviews
5 stars
492
4 stars
174
3 stars
117
2 stars
66
1 star
157
  • AJ
    AB Jones
    5 days ago
    1.0
    Terrible service! Would not recommend this location at all!!
  • JJ
    JM
    5 days ago
    1.0
    This location is the worst. Their staff needs training on customer service. I also ordered a burrito with chili that looked absolutely disgusting. The chili look burnt as if it was pulled out of the microwave and heated too long. Do not come here.
  • JJ
    Joe
    5 days ago
    1.0
    Service is so bad the staff acts like they don’t know how to speak and provide customer service when asking questions about your order. They definitely need training on social skills. As well as a better system when ordering online because every time I order online, the food is never properly prepared, which causes me to have to wait as if I ordered through the drive-through. Would not recommend this location.
  • AJ
    Anna Johnson
    5 days ago
    1.0
    I rarely leave negative reviews, but this experience at the Dairy Queen on Old Spanish Trail was unacceptable. I placed a mobile pickup order for two Blizzards, including a Royal Cheesecake Blizzard with extra cheesecake. When I arrived at the drive-thru, I waited nearly 10 minutes before anyone even acknowledged me. After I said “Hello,” I was told, “Hold on,” and then waited another 10 minutes before anyone came back. The employee working the drive-thru (a young Hispanic male) has been rude on multiple visits. There was no apology for the wait or any acknowledgment of the delay. When I told him I had a mobile pickup order, his only response was, “Pull forward.” After waiting yet again at the pickup window, he handed me my order. I asked if the Royal Cheesecake Blizzard had the extra cheesecake I paid for. Instead of answering, he just stared at me. I asked again, and after looking around, he finally said, “Yeah, it’s in there.” When I got home, I discovered not only was there no extra cheesecake, but it wasn’t even a Royal Cheesecake Blizzard. It was an entirely different Blizzard with peanuts that someone had simply added cheesecake pieces to. This isn’t just about getting the wrong dessert. Food allergies are a serious issue. If someone had a peanut allergy, this kind of mistake could have had severe consequences. Accuracy matters, especially when it comes to ingredients. I also noticed that management responds to many of the reviews here. If you choose to respond to mine, I’m not looking for a generic apology. I’d appreciate having my order remade correctly at no charge, since I paid for something I never received.
  • AA
    Amanda
    Jun 20, 2026
    1.0
    I can’t rate the food due to the store closing earlier than the hours posted on the door and online.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located?

Dairy Queen is located at 3915 Old Spanish Trail, Houston, TX 77021, USA.

What are the operating hours of Dairy Queen?

Dairy Queen is open every day from 10:30 AM to 10:30 PM.

Brand Certified Facts from Dairy Queen

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Certified July 05, 2026Yext Knowledge Graph
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