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Brand Certified

Chipotle Mexican Grill

3.4
(597 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
14309 E Sam Houston Pkwy N, Houston, TX
77044, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 14309 E Sam Houston Pkwy N in Houston, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.4
597 reviews
5 stars
231
4 stars
112
3 stars
54
2 stars
50
1 star
150
  • AG
    Aboriginal Godis
    1 day ago
    1.0
    They leave your food exposed on the counter without a cover on the food n the staff are unprofessional
  • MD
    Maira DeLeon
    2 days ago
    5.0
    We ordered online and all was as ordered
  • LG
    London Glover
    Jun 24, 2026
    1.0
    Do not order online at this location, they skimp you on food. To put in perspective I’m a 115 lb 5’5 girl. I usually get a bowl from here to last me 3 meals. I finished it in one sitting. I ordered rice beans steak and everything. I think because I ordered from the app instead of inside they decided to give less. I’ve been here a countless number ordering inside and usually it’s squishing the tin. They must have been told to skimp out on the online orders.
  • EV
    Erika Villaseñor
    Jun 14, 2026
    5.0
    Muy rico
  • RA
    Ruby Applewhite
    Jun 11, 2026
    2.0
    I visited the Chipotle location at 14309 E. Sam Houston Parkway at approximately 6:33 PM and attempted to redeem a free drink reward that was clearly displayed in my app. Unfortunately, the reward would not process at checkout. I spoke with three different employees, and each one advised that there was nothing they could do because the reward was “locked” in the system and they were unable to override it. While I understand that technical issues can occur, what was disappointing was the lack of effort to resolve the situation or provide an alternative solution. As a customer, if the app shows a valid reward, there should be a process in place to honor it or at least provide a reasonable explanation and some level of accommodation. Instead, the interaction felt dismissive and ended with my total being given and a simple “Have a good day.” This experience left me questioning the value of the rewards program. If rewards cannot be redeemed when they are clearly available in the app, it creates frustration and undermines customer confidence in the program. More importantly, the situation could have been handled with better customer service, communication, and a stronger commitment to customer satisfaction. I hope Chipotle reviews both the functionality of its rewards system and how employees are trained to handle situations when customers encounter issues redeeming rewards.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Summerwood, Houston?

Chipotle Mexican Grill in Summerwood is open daily from 10:45 AM to 11:00 PM.

What types of food does Chipotle Mexican Grill in Summerwood offer?

They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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