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Chick-fil-A

4.5
(2,294 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Houston Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
9440 W Sam Houston Pkwy N, Houston, TX
77064, United States

Hours

Monday5:30 AM - 10:00 PM
Tuesday5:30 AM - 10:00 PM
Wednesday5:30 AM - 10:00 PM
Thursday5:30 AM - 10:00 PM
Friday5:30 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20265:30 AM - 10:00 PM
11/26/20265:30 AM - 10:00 PM
11/27/20265:30 AM - 10:00 PM
12/24/20265:30 AM - 10:00 PM
12/25/20265:30 AM - 10:00 PM
12/31/20265:30 AM - 10:00 PM
1/1/20275:30 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 9440 W Sam Houston Pkwy N in Houston, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.5
2,294 reviews
5 stars
1,627
4 stars
384
3 stars
106
2 stars
45
1 star
132
  • AS
    Audrey Salazar
    Aug 11, 2026
    5.0
    Me and my husband ordered curbside and an employee named Ryan was super nice to let us know about the free 4 count. So we went inside and got some lol. He didn’t have to tell us but he took the extra mile to let us know and made our day. Thank you to Ryan.
  • BR
    Briana Rojas
    Aug 5, 2026
    1.0
    I will definitely not be supporting this location because of Ana, the Manager, specifically. Her behavior was extremely unprofessional, childish, and disrespectful. I am unsure how she was placed in a management position, but her attitude and the way she handled the situation were completely unacceptable. I made a mistake when placing my chicken sandwich order through curbside pickup. When Beatrice, the runner, brought out my food, I immediately noticed the mistake and politely asked if the sandwich could be switched to a spicy one. I even offered to provide the change, as I had done this before at the same location without any issues. The runner didn’t want to do it but I insisted I have done it before and she said she would go get approval, I handed her change and my sandwich, but instead of returning with my original sandwich and the change, she never came back. After waiting a while, I called the restaurant to find out what was going on. Ana answered I explained I was still waiting for my sandwich and she immediately told me to “come inside” because “they don’t do that.” She continued repeating that I needed to come inside (I being the only car in curbside) so I did trying to understand why they never came out she repeated multiple times “they don’t do that”, “You should know that.” I explained that I was a customer and was not aware of that policy, especially since I had previously been able to make the same type of adjustment at this location. Rather than listening or attempting to understand the situation, Ana was argumentative from the beginning.She repeatedly mentioned that she was the manager, even though I never questioned her position. A manager’s role should be to deescalate situations and provide solutions, but Ana’s attitude only made the situation worse.The way she communicated with me was dismissive, confrontational, and not representative of the level of customer service I expect from this brand This is not the first time Ana has been this way and I hope something is done because if she acts like this I can’t imagine how her team is.
  • AG
    Albert Gonzalez
    Aug 5, 2026
    1.0
    This was one of the worst experiences I’ve ever had at a Chick-fil-A. Around 5:00 PM, I asked if I could substitute my regular Chick-fil-A sandwich for a spicy one. The runner, Beatrice, took my sandwich and my change, said she would make the swap, and then never came back. We waited and received no update or explanation. When we called the restaurant to find out what happened, the manager, Anna, answered. Instead of listening and trying to understand the situation, she was extremely rude, sarcastic, and unprofessional. She repeatedly told us, “come inside, come inside,” without ever taking the time to actually hear what we were saying or understand the issue. She talked over us, interrupted us, and never once made an effort to listen or resolve the problem. To be honest, the restaurant was not even that busy, which made the lack of communication and poor customer service even more disappointing. A manager should be setting the example for how customers are treated, but instead we were met with an attitude that made an already frustrating situation worse. This is not the first time we have experienced rude behavior from Anna. We have allowed it to slide in the past, hoping it was just a bad day, but we are finally tired of being treated this way. That is why we are leaving this review. Chick-fil-A is known for excellent customer service, which is why this experience was so disappointing. We hope management takes this feedback seriously and addresses the way customers are being treated. We will also be reaching out to Chick-fil-A corporate regarding this experience because this level of customer service and management behavior is unacceptable. I am also attaching pictures to show how empty the restaurant was at the time of this incident. This was not a situation where the team was overwhelmed by a large crowd or excessive demand. The lack of communication and the way we were treated was simply unacceptable.
  • CD
    CLAUDIA ISELA RANGEL DOMÍNGUEZ
    Aug 4, 2026
    5.0
    Económico y delicioso!!!
  • BB
    Blaine
    Jul 7, 2026
    5.0
    It is with the utmost satisfaction that I set forth my humble observations concerning the establishment known as Chick-fil-A, whose reputation for culinary excellence and honorable conduct is most deservedly celebrated. In an age wherein standards are too often neglected, this house distinguishes itself through steadfast devotion to quality, cleanliness, and courteous hospitality. My visit was one of uncommon pleasure, leaving an impression that shall remain favorable for many years to come. The provisions offered were prepared with extraordinary care and admirable precision. The chicken possessed a tenderness and richness of flavor rarely encountered, while the accompanying fare was equally delightful in both freshness and presentation. Every article appeared to have been fashioned with diligence rather than haste, reflecting a commendable regard for the satisfaction of every patron. Indeed, it would be difficult to discover a meal of greater excellence at so reasonable a cost. The atmosphere of the establishment was no less deserving of praise. The dining room exhibited remarkable order and cleanliness, and the surroundings conveyed an air of comfort and refinement seldom found within establishments of its kind. A spirit of warmth and tranquility prevailed throughout the premises, rendering the experience not merely one of dining, but of genuine repose and contentment. Equally worthy of distinction was the conduct of the attendants, whose civility and attentiveness exceeded every reasonable expectation. Each member of the staff discharged their duties with cheerful disposition, promptness, and the utmost respect toward every guest. Such gracious service is a reflection of admirable discipline and noble character, qualities that greatly enhance the esteem in which this establishment is held. In conclusion, I extend my highest recommendation to Chick-fil-A without the slightest reservation. Its superior cuisine, inviting atmosphere, and exemplary service unite to produce an experience of uncommon excellence. May this honorable establishment continue to prosper for many generations hence, maintaining the lofty standards that have so deservedly earned the admiration and gratitude of all who are fortunate enough to pass through its doors.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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