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Chick-fil-A

4.2
(2,366 reviews)

Business Details

165 West Rd, Houston, TX
77037, United States
(281) 402-4005

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Houston Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
165 West Rd, Houston, TX
77037, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
SundayClosed
9/7/20266:00 AM - 11:00 PM
11/26/20266:00 AM - 11:00 PM
11/27/20266:00 AM - 11:00 PM
12/24/20266:00 AM - 11:00 PM
12/25/20266:00 AM - 11:00 PM
12/31/20266:00 AM - 11:00 PM
1/1/20276:00 AM - 11:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 165 West Rd in Houston, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.2
2,366 reviews
5 stars
1,602
4 stars
320
3 stars
121
2 stars
76
1 star
247
  • DD
    DebyEli
    Aug 7, 2026
    5.0
    Deliciosa comida con un bajo costo
  • KR
    Kenia Rodríguez
    Aug 3, 2026
    1.0
    Me es difícil calificar a Chick Fil A de está manera. La verdad es este establecimiento como tal. Al principio traté de hacer mi orden escaneando el Qr de la mesa, pero no funcionaba para hacer el pago, fui a la caja para pedir ayuda, con mi pedido, entendí que estaban muy atareados, no hubo quien me tomara el pago, le hablé a una Sra que tenía uniforme de manager y me dijo que no podía que ella se estaba yendo, que hablara con otra… la otra en ese momento no me dio la cara estaba sacando pedidos, me regresé a mi mesa sin el pedido. Luego mi hermano fue, sin la aplicación y lo realizó, al traerlo estaba mal, pedí una delux y me trajeron uno simple, entonces fui y pedí hablar con la manager, ella también atareada, me dijo ok ya se lo cambio. Al recibirlo nuevamente me senté a comer y era picante, nada que ver con mi pedido, ya me quería era ir corriendo y no regresar acá, sin embargo mi hermano volvió nuevamente y lo llevó explicando que no era picante etc, ya había pasado mucho tiempo de espera para comer, comí con mucho desagrado. Una de las políticas de Chik F es el buen trato al cliente. Pero aquí fue terrible todos. Atención al servicio de recursos humanos o a quien compete, esto no debería seguir pasando. Que mal ambiente tiene este lugar hoy.
  • JC
    Juan Castrejon
    Jul 19, 2026
    1.0
    Employees are always playing around. As a result they messs up your orders. The place is always messy . Especially the floor and the tables.
  • RO
    Roque Ortiz
    Jul 18, 2026
    5.0
    The staff is always friendly and treating us very well despite the fact that we come in every Saturday in a big group. Great service great atmosphere and great food!!!
  • MM
    Macaroni
    Jul 13, 2026
    2.0
    I’ve came to this Chick-fil-A thougb as of lately it’s been highly disappointing. The first time I went they got my order incorrect which I understand mistakes happen, so when I approached who i believe was one of the managers (an older lady with light brown hair) I let her know I was missing my fries I brought it her the receipt as proof that I did order them though I didn’t receive the fries but instead of helping she walked up to the table I was eating at and snatched the bag and started digging through it, highly unprofessional considering my food was being touched. She simply could have asked me to take out the items. I let her know kindly her actions bothered me as I do not need to steal fries and was willing to show proof…Yet she was cold and rude and went off on me. The second and third visit I advised the same lady I was missing my sauce the second time she REACHED into my car and pulled the bag out I’m typically very shy so I was in shock as I didn’t know what to do. It was extremely inappropriate. The third time (today) she let me know the sauce was in the bag I let her know it was not and based off previous experience with this same lady I got scared bringing it up but thought I did she did not want to give me any sauce until her coworker confirmed he did not put the sauce in my bag. It’s disappointing how other workers will be so nice yet her behavior has been very unprofessional and uncomfortable for me.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 16, 2026Yext Knowledge Graph
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