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Chick-fil-A

3.4
(169 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Houston Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
3800 Washington Ave, Houston, TX
77007, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 3800 Washington Ave in Houston, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.4
169 reviews
5 stars
82
4 stars
12
3 stars
8
2 stars
18
1 star
49
  • MR
    Mathew Regi
    1 day ago
    2.0
    This Chick-fil-A does not offer a restroom for customers. They use chains to block off three tables and their chairs, preventing customers from sitting there. Even after I requested it, the employee refused to remove the chains. They also limit Chick-fil-A sauce to just one per customer. On top of that, my order did not include any napkins. Overall, this was a disappointing experience, and I would not recommend this location for dining in.
  • KM
    Kate McKinney
    Oct 6, 2026
    1.0
    I ordered a four count chicken mini’s and ALL FOUR were filled with GUTS and TENDONS…. Usually with chick fil as declining quality you will get one or two nasty nuggets that you can toss and forget but this time they served me some chicken knuckles and joints between bread. Completely inedible and unacceptable. When I called customer service about a refund they told me I’d receive a call and refund no later than YESTERDAY. Did I get a call or refund? No! Keep my $9, thieves but the principle of charging that much for some nuggets and bread is crazy if none of the chicken is edible! Will never go back. Just buy Bare Nuggets at Kroger instead and save yourself the trauma of eating rotator cuff of a chicken.
  • KR
    Kimberly Reyes
    Oct 3, 2026
    2.0
    This was one of the most disappointing Chick-fil-A experiences I’ve had, and the customer service was honestly unacceptable. I placed a $30 order BEFORE the breakfast cutoff time. The order was submitted on time, and I sent my coworker to pick it up for me. Somehow, when she arrived, an employee named Mya decided that the fact that my coworker physically arrived after the breakfast cutoff meant my order was suddenly no longer available. Let’s be very clear: I ordered BEFORE the cutoff. My coworker did not place the order. She was simply picking up an order that had already been submitted. What made this situation even worse was the way Mya handled it. Instead of calmly explaining the situation and trying to find a solution, my coworker was treated rudely and disrespectfully. There was apparently no effort to acknowledge that the order had been placed on time, no meaningful attempt to resolve the issue, and no consideration for the fact that I had already spent $30 with the expectation that my order would be fulfilled. If there is a policy stating that breakfast orders have to be physically picked up before a certain time even when they were placed before the cutoff, then Chick-fil-A needs to make that policy crystal clear when customers place their orders. You cannot reasonably expect customers to understand a rule that isn’t clearly communicated and then treat them like they’re the problem when they follow the ordering cutoff. And honestly, even if Mya believed the order could no longer be fulfilled, there is a right way and a wrong way to communicate that to someone. Being rude to a customer—or someone picking up an order for a customer—is not acceptable customer service. This wasn’t a $5 order. It was $30 worth of food that I ordered on time. I shouldn’t have to send someone to pick up my paid order and have them come back dealing with an employee’s attitude because the restaurant couldn’t properly handle an order that was submitted before the cutoff. Mya’s behavior was completely unnecessary. Customers shouldn’t have to argue their way into getting basic respect, especially when they’re simply trying to pick up an order they’ve already paid for. I would strongly recommend management review the timestamp on my order, review what happened at the pickup counter, and address the way this situation was handled with Mya. If the restaurant made a mistake with the order, own the mistake and fix it. If there is a policy that prevented the order from being fulfilled, explain it professionally. But treating customers disrespectfully is not an acceptable solution. I have no problem holding a business accountable when something goes wrong. Mistakes happen. What matters is how you handle them. Unfortunately, this situation was handled poorly from the moment my coworker arrived. $30 spent, order placed before the cutoff, and somehow the customer ends up being treated like the inconvenience. Absolutely ridiculous.
  • LS
    Leanna Shebib
    Sep 30, 2026
    1.0
    I ordered the 3 piece chicken strip meal and got half a chicken strip (literally torn in half), one nugget, and one full chicken strip. I thought it was a joke. So disappointing!!! Avoid this location!
  • GR
    Gabriel Reid
    Sep 28, 2026
    1.0
    I paid extra for extra chicken on my Cobb salad, and what I got was a joke. There was barely any chicken on the plate — and when I went back and asked if this was the extra portion, they said yes. It had even less chicken than a regular Cobb salad at other places. I’m attaching a photo so you can see exactly what I was served. I paid for extra and got less than the standard. This is unacceptable.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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