I have been to this location several times and every time, the customer service is amazing. The staff are always friendly, quick and professional. Today I ordered a chicken harissa bowl and a drink and as always, it was delicious. Thank you to everyone here for consistently maintaining a welcoming professional and friendly environment.
VJ
Victor Jose
May 12, 2026
5.0
Love the place. It’s always quick and fast, and I know I’m getting a good meal for a good price. I usually go after work and I know I can get something good to eat. I always tell my friends to go.
AF
Andreina Fernandez
May 10, 2026
1.0
I would like to share a disappointing experience I had yesterday at one of your locations. I am a loyal CAVA customer, which is why this experience was upsetting.
I placed two orders: a Chicken & Rice Bowl and a customized bowl for my boyfriend, who was trying CAVA for the first time. Unfortunately, the employee assisting us seemed inattentive, and the orders were mixed up. Chicken was added to the customized bowl, and steak was placed in the Chicken & Rice Bowl.
I understand mistakes can happen, especially during busy hours, but the attitude and interaction made us feel uncomfortable. Thankfully, another team member stepped in and helped resolve the situation.
I hope this feedback can be used to improve the customer experience at this location, as I truly enjoy CAVA and would like to continue supporting the brand.
MF
Melissa Ford
May 4, 2026
1.0
I usually order from here for lunch because this location is close to my job. Today I ordered at 11:45am for delivery by 12:40 pm understandable, by 1:49pm no one had called me yet regarding my order. I had to call and cancel the order and still have not been refunded. No one cared to even follow up.
MG
Michelle Geters
Apr 30, 2026
5.0
Everyone is super nice when I come in. The General Manager is so friendly and always working the rush hour. When I was sad that they no longer carry the Tahini Cesar he came to my table and apologized, even though is not his fault corporate changed dressing. I will continue to go this Cava because customer service is on point.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located in Houston?
CAVA is located at 250 W 20th, Unit 400, Houston, TX 77008, USA.
What are the operating hours of CAVA?
CAVA is open daily from 10:45 AM to 10:30 PM, but it is closed on Thanksgiving (Nov 27), Christmas Eve (Dec 24), and Christmas Day (Dec 25).
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services.
Which forms of payment are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, Visa, debit cards, and mobile NFC payments.
Is CAVA family-friendly and do they have a kids' menu?
Yes, CAVA welcomes families and children and offers a children's menu.
Does CAVA have seating and restrooms for dine-in customers?
Yes, CAVA provides seating and restrooms for customers who wish to dine in.
Where can I find similar Mediterranean restaurants near CAVA?
Nearby Mediterranean restaurants include Zoe's Kitchen and La Fresca Pizza (for pizza), offering more dining options within walking distance.
Are there any pet stores close to CAVA for pet shopping needs?
Yes, Kriser's Natural Pet and Natural Pawz The Heights 20th St. are nearby pet stores you can visit before or after dining at CAVA.
Can I combine a visit to an art gallery or shopping center with my trip to CAVA?
Absolutely; 18 Hands Gallery and Heights Plaza Shopping Center are close by, so you can explore art or shopping near CAVA.
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