I had such a great experience with the staff at CAVA, especially Luis and the female cashier! I accidentally placed my order at the wrong location, but they were so kind and understanding and went out of their way to fulfill my order at their location. They were quick, helpful, and genuinely welcoming throughout the whole experience. Mistakes happen, and I really appreciated how they handled the situation with such kindness and professionalism. Thank you, Luis and the team, for making what could have been a frustrating situation so easy! CAVA is lucky to have employees like them!
MT
Myla Tracey
Oct 14, 2026
1.0
The bigger red headed woman with the tattoos gave terrible service. I walked in still thinking about the toppings I needed and she rolled her eyes and sighed when I wasn’t sure. It gave off a really rude vibe and she then walked away from me and turned her back from me. However, the older gentleman gave excellent service and I felt welcomed and noticed. Do better red head.
AL
Alejandro Ledesma
Oct 12, 2026
5.0
I work two Doors over at The Vitamin Shoppe and ever since I started working here Luis’s team, notably Adam, Michael and Bre have had exceptional service and provided a great atmosphere to have my lunch breaks at, they are great people persons who obviously work hard and are about providing an outstanding experience to every customer they serve and prepare food for. The food is amazing and just keeps getting better with every new order I try, I highly recommend visiting!
EC
Erica Curry
Oct 11, 2026
5.0
I had a great experience at CAVA today with Michelle! She provided excellent customer service and made the visit enjoyable for both me and my son. Her friendly attitude, attentiveness, and welcoming energy made us feel valued. It’s always refreshing to encounter someone who goes above and beyond to create a positive experience. Thank you, Michelle, for making our visit so pleasurable! CAVA is lucky to have you on the team!
DJ
Daren J
Sep 30, 2026
1.0
I visited this location on 9/30/2026 around 11:50 AM, and the service at the start of the line was appalling.
While ordering my greens and rice, I asked the employee serving the base ingredients for a piece of pita on the side. She completely ignored me. Thinking she might not have heard me over the noise, I asked a second time—only to be directly ignored again as she turned away to take the next customer’s order. No "yes," no "no," and no acknowledgment whatsoever. Being treated like you’re invisible while simply trying to order food is infuriating.
I eventually did get a side of pita at the end of the line after asking the gentleman handling the payment. If it is standard protocol at this location for pita requests to be handled exclusively at checkout, a five-second, simple explanation from the line worker would have completely solved the issue. Instead, her refusal to communicate made me feel like I was begging food.
Poor staff communication and unacceptable customer service. I won't be returning to this location.
CAVA specializes in Mediterranean cuisine, offering customizable greens and grains bowls, salads, and pitas.
What are the operating hours for CAVA in Houston?
CAVA Houston is open daily from 10:45 AM to 10:30 PM.
Is CAVA open on major holidays?
CAVA is closed on Thanksgiving Day (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
Does CAVA offer delivery or takeout services?
Yes, CAVA offers both delivery and takeout options for customers.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there family-friendly amenities available at CAVA?
Yes, CAVA welcomes families and children, offers a children's menu, and has seating and restrooms available.
How can customers explore CAVA's menu or order ahead?
Customers can explore the menu and order ahead via CAVA's website at https://order.cava.com/stores.
Which nearby places can customers visit before or after dining at CAVA?
Customers can visit nearby places such as Panera Bread, Jamba Juice, and The Vitamin Shoppe for additional food, drinks, or wellness products.
Is there convenient shopping near CAVA’s Houston location?
Yes, Copperfield Village Shopping Center, Five Below discount store, and Pandora jewelry store are nearby for shopping needs.
What nearby transit or service options can help customers visit CAVA?
Nearby services like T-Mobile for mobile needs, LibertyX Bitcoin ATM for convenient transactions, and Comerica Bank can assist customers visiting CAVA.
Brand Certified Facts from CAVA
This information is certified by CAVA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 18, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: