Whataburger

Reviews

• WW

  wolfboy

  4 days ago
  1.0
  Anytime I order a patty melt from here they never put onions on it and then the other night it was just sauce patty and toast removing the whole melt part of what I ordered
• BB

  Big B

  Sep 29, 2026
  1.0
  The food was Whataburger-ish. But the dining area was deplorable. The floors were sticky, they were completely out of straws, the restroom looked like a small gas station bathroom in west Texas. There was an employee on break at a table and after awhile she came over to take the order as no one in the back noticed we were there. When the food, eventually, came out wrong - I stood at the counter long enough that I got impatient enough to walk back into the kitchen to find someone to re-cook my kids burger. I hope this is a one off and just caught the place under staffed with apathetic employees… but I will likely never know, as I’ll drive down 2499 next time.
• KG

  Kendall Giles

  Sep 21, 2026
  1.0
  Highly unprofessional experience. After picking up my mobile order, I asked to place an additional order. The employee rolled her eyes, slammed the payment terminal down, and responded, “Ugh, what do you want?” When I asked what warranted the hostility, she stated it was because I had not told her beforehand that I wanted to place another order. She then shut the window in my face and refused to provide her name when asked. A simple request should never result in hostility or disrespect. If there was a policy preventing an additional order, communicating that professionally would have resolved the matter entirely. This level of customer service warrants management attention.
• KI

  Katherine Ivy

  Sep 18, 2026
  1.0
  This locations employees are incredible! At giving you the wrong order and forgetting items AT THE WORST TIMES. I needed yall to get my order right last night and it was nothing close to what I ordered and by the way don’t order cinnamon rolls from here because they will charge you for it and then never put them in the bag. I’m taking accountability for that one because me and my bf still order them as if they will ever put them in the bag. Bruh. Thank u so much highland village Whataburger though because I am not going to eat out for a long time I’ll mention yall in my speech when I get skinny af.
• TL

  Tim “Tater” Lowery

  Sep 13, 2026
  3.0
  Nice guy but got the orders wrong. Ac has been broken long enough to get a big unit to sit in the lobby that also doesn’t work.