Mr Gatti's Pizza

Reviews

• LA

  Lisa Aziz

  Oct 16, 2026
  1.0
  The service was horrible The pizza was cold. It took forever. Service wasn’t great. Said they were out of boxes came back with our pretzel with a box. I would not all recommend this place.
• DB

  Dillon “Matthew” Baca

  Oct 14, 2026
  1.0
  I ordered a one topping personal pizza, it took over 30 minutes and had the wrong topping. I swapped out for a slice so I wouldn’t have to wait again, but the slice was super tough and dry. I’ve loved Gattis for decades and was excited to have another location close by and was incredibly disappointed.
• MB

  Megan Baca

  Oct 3, 2026
  1.0
  Took 30 minutes to get a 1 topping personal pizza. When I finally got it, it had am extra topping which typically I wouldn't care about but it had pepperoni and I don't each pork. Music was too loud as well and we couldn't hear the employee when talking with them
• MF

  Michael Felker

  Sep 15, 2026
  5.0
  I went into walmart today and everyone knows you dont grocery shop on a empty stomach so stop at Mr Gattis let me tell you i found my new pizza the meat market pizza was awesome got a large and let me tell you the smoke provolone cheese is the best thing since peanut butter and jelly at least in my opinion.
• JC

  Jacob Castro

  Sep 4, 2026
  1.0
  Came in tonight to get pizza because I figured it was close by and had good reviews. Unfortunately, this was one of the worst customer service experiences I've had. First, don't come here unless you're prepared to wait 30 minutes or longer. When we walked in, I honestly thought there were no employees working. The front counter was completely empty. After taking our order, they immediately disappeared back into the kitchen. From what I could see, there were only three employees working in the back. As we waited, several other customers came in.. If no one is going to be stationed at the front, there should at least be a bell or chime that alerts employees when customers walk in. Both of these customers also had to wait a long time before they received their food. It wasn't just our experience—it seemed to be happening to everyone who walked in. I understand restaurants get busy, but from what I observed, the employees didn't seem to be in any hurry. They were moving at their own pace while customers continued waiting at the front. After we had been sitting there for about 35 minutes, my boyfriend noticed that a customer who came in after us had already received his pizza. He finally walked up to the counter to ask about ours. A young male employee helped him, and here's the unbelievable part: our pizza had been sitting in the heated warmer or on the front pickup counter the whole time. No one bothered to call our name, announce that our order was ready, or even walk a few steps over to tell us it was ready. We never left the restaurant, never went shopping, and were sitting in plain sight the entire time. By the time we finally got our pizza, it wasn't hot at all. It was only slightly warm, looked like it had been sitting there for quite a while, and tasted old instead of fresh. After waiting over 35 minutes, I expected a hot, fresh pizza—not one that had been sitting long enough to lose its quality. This place is all hype in my opinion. Between the lack of communication, long wait times, and poor customer service, this was my first visit and definitely my last. I won't be returning, and I'll be sure to share my experience with my family and friends so they can decide for themselves before spending their money here.