AM
Amber McIntosh
Oct 23, 2026
A Breath of Fresh Air! Outstanding Customer Service! ❤️🎃
We stopped by the McDonald’s in Greenville around 10:30 PM because my son was looking for some of the Halloween Happy Meal buckets. His girlfriend collects them, and they’re getting close to completing her collection, so we were hoping to find one he hadn’t gotten earlier in the day.
What really made this visit special, though, was the sweet lady working the drive-through!
She was so nice, informative, and genuinely friendly. From the moment we interacted with her, she was an absolute breath of fresh air. Even while taking orders from the customers behind us, she was smiling and seemed genuinely happy. When we pulled up to the window, she was still smiling and being friendly, even when she wasn’t directly interacting with us.
You could just tell that her kindness wasn’t forced. She had such a positive attitude, and it was honestly refreshing to experience that kind of customer service. These days, it can be hard to find someone in a restaurant who makes you feel that welcome, especially later in the evening.
Unfortunately, I didn’t get her name. She may have even been the manager, but whoever she was, I truly hope her management recognizes what a wonderful employee they have. People like her make a difference, and I hope she’s treated as well as she treats her customers.
We went in hoping to find a different Halloween bucket, but we left with something just as nice: a genuinely positive experience because of one very kind person.
McDonald’s, if you see this, please recognize your Greenville drive-through employee working around 10:30 PM! She deserves a shout-out. Thank you for reminding us that a little kindness and a genuine smile can go a long way. ❤️