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Richard Feist
Aug 10, 2026
You can't help but notice that all coffee shops are turning into want-be Starbucks. The reason I go to places other than Starbucks cause I don't like the entitlement in the servers attitude. For instance, Good morning, may I please have a glazed donut and small coffee, Would you like to make it a large? No, thank you, a small coffee with, The glazed donut? A small coffee with to creams. And that is all. The air seems to leave the server and she in low voice, I'll prepare your coffee now. Ok. She literally shuffle towards the coffee machine then suddenly shifts to the cream dispenser, hits a button, splat, on to the coffee maker. Starts to pour, then has to tip the machine to get a, to the brim cup of coffee, slaps lid on it and returns to the counter and announces, your order is prepared! Coffee was cold. Paid $4.76 for a stale donut and cold coffee. Pretty clear why everyone went to Starbucks. But I will not. QuikTrip or Pilot will do and be $2 cheaper.
MB
Miguel Angel Benites
Jul 26, 2026
I order a few times and all the times 30 or 40 minutes to make my order, or they told me Im sorry I cant make your food because Im by myself you can contact customer service and they can refund your money...
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Marissa Mitchell
Jun 7, 2026
Kiana was amazing and very patient with me while i decided what i wanted to order!
First and foremost yall are SO RUDE including I believe the shift supervisor her name is Melissa It’s actually sad. Only one girl there was decent, it was the girl at the counter. I didn’t get any other names of the closers. I go to Dunkin to get my dad coffee because he’s not able to, I don’t ever go to this Dunkin, however won’t be going back I advise no one to go here. Placed a mobile order I believe 30 or so minutes before they’re suppose to close at 9 not 5 minutes before not even 10. I understand wanting to get out early and go home. When I got there It was already impolite/not welcoming. I said I had a mobile order, one of the girls said they’re closed they have everything off. They informed me they close at 8:15pm. If yall close at 8:15, fix your hours very simple. Don’t make it to where people waste their time and money when it states on the app yall close at 9 pm. Was NOT offered a refund OR a solution to the issue which is in fact the stores and managements problem. I asked for a managers number and name they said they don’t have one. One of the girls called someone named Melissa however and she told me she was a manager ? So not sure who that is. She was informed of the problem & I was met with the same answers, told me they close at 8:15 and everything goes off and once everything is off nothing can be made and was NOT polite about it. She offered no solution to the issue and said there’s nothing that could be done once again no refund offered either. I gave up asked for a district managers info she said she didn’t know their info. Don’t recommend definitely need training in customer service or new employees and new management just gross treatment no thank you. Why go out of your way to be rude to someone and treat people poorly who come in and spend their money on your business then make no effort to fix the problem YOU make, makes zero sense.
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Madelyn Tolman
Apr 18, 2026
younger brunette guy at the register had attitude the whole time for no reason, might want to take him off the register bc his customer service is buns. Coffee was perfect tho so i’ll give him that😛 Lady who made our bagels was super sweet and did them perfect