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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Grand Prairie, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2991 S Highway 360 for the ultimate SONIC experience!
Only come here if you like to be treated with poor customer service and be held accountable for the lack of comprehension by the employees.
Waited close to 45 minutes at the stall I had checked in. It was supposed to be done at 7:45 PM HAD to press the red button close to 8:30 PM after realizing everyone was getting their food. The young lady that came out immediately was confrontational and lacked a sense of accountability, instead of apologizing she proceeded to tell me I had to call the store when I arrived and told me it was my fault for not checking in. Keep in mind that it's not my first time ordering from Sonic and I ordered through the app all the time hence the reason when I checked in it registered on the screen of stall 36. She offered to give me food that had been sitting there close to an hour like if that was acceptable.
She then proceeded to say that the order wasn't even in the system, but yet when I asked for a refund she was able to come back with a receipt with the exact ordered but said she couldn't process my refund.
Even joked around and said well now you know for next time I answered "there won't be a next time. I know better now than to eat here"
I NEED MY REFUND SONIC I ended up having to pay again at golden chick for decent food AND WASTED CLOSE TO AN HOUR SITTING THERE THINKING THAT MY FOOD WAS COMING.
OLDER LADY CAR HOP HAS AN ATTITUDE NEEDS A DIFFERENT JOB SHE DOESN'T LIKE THE ONE SHE HAS.
JC
Joshua Cooper
6 days ago
5.0
Can't go wrong with sonic.
NS
N schm
Aug 2, 2026
1.0
Now I remember why I stopped going to Sonic.. They can never get my order correct. Simple order mayo with all the vegetables,no ketchup. Repeated order 3 times. Received no vegetables and had ketchup.WORST burger EVER. Threw it away.Then ordered medium blast received large but only half full. Charged for large, but actually only a medium in a large cup. SONIC SUCKs. Definitely lost my family's business.
CL
CEO LLC
Jul 27, 2026
2.0
No one was there and it took awhile to order. We waited about 20-25 minutes to receive our order and for the price it was pretty poor quality food everything was burnt fries and chicken and I asked for a plain all American and it was fully dressed so I’m not sure were the communication went wrong. As waste of money honestly. I haven’t been in a long time and this visit definitely will not have me to return
RR
Rikki Richardson
Jul 6, 2026
1.0
This is the second time being there and had to leave because within 30 mins they still have not came over mic and asked me what id like it was not even busy
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