While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Today was my first time eating here. They were very nice and very quick. The food was good.
LJ
Lt Johnson
Sep 10, 2026
1.0
Smh this place is starting to give me never again vibes! Like what is this?! Who would serve this ?! It's burnt as hell, no green salsa included and it was 16 bucks for 3 tacos we can't eat smh definitely requesting a refund tomorrow bc yea ion nothing else from here !
MT
Marchella Thomas
Sep 9, 2026
5.0
My husband and I enjoyed an amazing meal for free with a purchase of a drink.
Which was a 2pc grill chicken and two sudes for free. For the both of our meals and drinks together came out to be under $8. It was beyond worth it. We will be back again it was our first time and it was beyond what I thought it was going to be.
IA
Iroda Abdusalamova
Sep 6, 2026
1.0
Very disappointing experience at El Pollo Loco. The chicken in my bowl was extremely dry, and I found three pieces of bone in it, one of them was hard enough that I almost broke my tooth.
The cilantro in my child’s taco was also clearly old and had turned black. The food quality was simply not acceptable, especially when serving children. I expected much better and will not be returning.
JA
juan alvarado
Aug 16, 2026
1.0
I came in for a to go order, I saw my order sit for 10 minutes before worker realized it was ready. Drink machine is broken everything is warm, atmosphere is whack too i saw multiple celing speakers and no music playing all you could hear is beeping from the machines in the back.
I’ve gone to some great pollo loco locations and this was not one of em.
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