Chipotle Mexican Grill

Reviews

• CS

  Carlisha Shepherd

  6 days ago
  1.0
  I come here often and the service is usually ok, but my last 3 experiences have been horrible they do not give you a full scoop of meat and then when you mention it you get attitude this is the same thing for guacamole! I will not be eating chipotle no more I had to pay for double meat just to get a full amount idk if the policies changed but it didn’t used to be this way I refuse to pay almost 20$ for a bowl with horrible customer service!
• JV

  Joshua Vance

  May 13, 2026
  5.0
  I come here multiple times a week, and everytime I come I am never disappointed! This locations is my favorite, and it is my favorite because of Elias! Elias works with a purpose and a smile on his face. I feel at home when I arrive at this location!
• JP

  Jesse Payne

  May 13, 2026
  5.0
  The Best Chipotle in the Known Universe Is on Austin Avenue in Georgetown, Texas, and I Will Die on This Hill. Let me be clear about something before we begin: I am not a man given to hyperbole. I am a serious person. I file my taxes. I have a 401(k). And it is with the full weight of that seriousness that I tell you the Chipotle on Austin Avenue in Georgetown, Texas, is the single greatest fast-casual establishment ever constructed by human hands, and the load-bearing reason for this is an employee named Elias. I have eaten at other Chipotles. I emerged from those experiences a worse man. There is a specific Chipotle off I-35 — I won’t say where, but you know — where I once watched an employee scoop rice with such open contempt that I briefly questioned whether I deserved to eat at all. That Chipotle is a war crime. This Chipotle is a cathedral. And Elias is the bishop, the architect, and probably the guy who poured the foundation. I cannot prove Elias is a real person and not a government experiment in customer service excellence, but the evidence is mounting. The man portions double chicken like he personally owes you money. He folds a burrito with such structural integrity that I believe — and I am being conservative here — that you could use one as a load-bearing brick in a small shed. Ask for extra corn salsa and Elias delivers a scoop so generous that corporate has almost certainly flagged his employee number. He has, I assume, been written up. He does not care. He answers to a higher power, and that higher power is The Burrito. The other employees at this location are also excellent, and I want to be clear that I am not slighting them. They are a Navy SEAL team of fast-casual professionals. But Elias is the one they make documentaries about. Elias is the one whose name gets whispered in other Chipotles like a ghost story. “I heard there’s a guy in Georgetown who gives you full scoops without judging you.” “Shut up, Brenda, that’s an urban legend.” It is not an urban legend. He is real. He is there. He is, right now, almost certainly putting an honest amount of guac on someone’s bowl. The rice is fluffy enough to sleep on. The chips are seasoned with what I can only assume is the tears of every other Chipotle’s chip guy, who knows in his soul he is being outclassed. The salsas taste like they were made by someone’s grandmother who has something to prove. The soda machine works, which at this point in American history is essentially a miracle on par with the moon landing. The bathroom is so clean I genuinely considered eating in there, purely as a flex. I have, on multiple occasions, driven past closer Chipotles to reach this one. I would drive past my own house. I would drive past a hospital. If my car broke down halfway, I would walk. If Elias retired tomorrow, I would attend the ceremony. If this location closed, I would move. Five stars is an insult. Five stars is the cap Yelp puts on the rating system because they did not anticipate Elias. Give this man a key to the city. Name a street after him. Put him on Texas currency. Whatever Chipotle is paying him, it is not enough, and frankly, it is a national embarrassment. Go. Eat. Tip in cash. And if Elias is on the line, take a moment, between the rice and the beans, to acknowledge that you are witnessing the peak of a craft.​​​​​​​​​​​​​​​​
• DB

  dylan brad

  May 12, 2026
  1.0
  I went in to this location for my first time since moving to Georgetown for quick easy meal. It was 6:30pm when I went in and the line was moving extremely slow and seemed the workers had no urgency for their customers. When I finally made it to the front of the line, they told me the protein they had was sofritas and carnitas. I said that fine how long till the next batch of chicken will be ready? They said they aren’t serving chicken the rest of the night. It was 7pm at this point and they close at 11. I was extremely disappointed and left with no plans of going back again.
• AH

  Adam Hernandez

  May 8, 2026
  1.0
  I order a chicken bowl they give me everything but chicken why what and what the hell is going on in this world you can't even get a simple order what you pay for And that's because it was empty $15 down the drain I know it's nothing to them But to a person that works hard for their money it's something

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