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Baskin-Robbins

3.8
(221 reviews)

Business Details

3303 Williams Dr, Georgetown, TX
78628, United States
(512) 863-4478

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 3303 Williams Dr, Georgetown, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
3303 Williams Dr, Georgetown, TX
78628, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 3303 Williams Dr in Georgetown, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

3.8
221 reviews
5 stars
116
4 stars
36
3 stars
15
2 stars
9
1 star
45
  • SL
    Sarah L
    2 days ago
    1.0
    The sign says open and the location is open until ten. They locked the doors and just looked at us through the door. Whoever owns this location needs to get it together.
  • JI
    James Cobb II
    2 days ago
    5.0
    ⭐⭐⭐⭐⭐ Night-and-Day Difference in Customer Service! Today, we went back to Baskin-Robbins for ice cream, and the service was truly night and day compared to our previous visit. We ordered a waffle cone with Butter Pecan on the bottom and Cookie Dough on top. My wife ordered a small cup of Rocky Road. The young lady working the drive-thru, Talasia, greeted us with such positive energy and genuinely made us feel appreciated as customers. That kind of customer service was refreshing, especially after the experience we had during our previous visit. Because our previous review was never acknowledged by management, I decided to call the store back today specifically to let Talasia know how much we appreciated her customer service. She was genuinely happy to hear the feedback. Thank you, Talasia, for providing excellent customer service and reminding us that a positive attitude can make a big difference in a customer's experience. Employees who take pride in serving customers deserve to be recognized. Baskin-Robbins, please recognize Talasia for a job well done! 👏🏾🍦If you'd like, I can also make this **more direct and impactful**, especially emphasizing that Talasia demonstrated the customer service that was missing during your previous visit.
  • RN
    Raja Nandula
    Aug 18, 2026
    5.0
    Love this! Service was great from this nice boy Yasmine that was serving the ice cream!
  • JC
    J C
    Aug 16, 2026
    1.0
    Disappointing Customer Service Experience Tonight, we decided to grab some Baskin-Robbins after dinner. We’ve been coming to the Georgetown location at least 5–8+ times a year and have generally had good experiences. Unfortunately, tonight was very different. I ordered a scoop of Rocky Road in a small cup, along with a scoop of Butter Pecan and a scoop of Cookie Dough in a waffle bowl. I specifically asked for the waffle bowl to be kept separate from the ice cream because I planned to eat it when I got home. I was informed that they were out of waffle bowls. So, I asked for a waffle cone to be separate from the ice cream. The young lady who greeted us over the intercom was very rude and condescending. I initially gave her the benefit of the doubt, thinking perhaps it had been a long day because I had noticed a line of cars in the drive-thru earlier. However, after repeating myself and receiving the same rude response, I pulled up to the window to see if there was an issue with hearing me over the intercom. Unfortunately, the same attitude continued in person. After I clearly explained what we wanted, she took the order and returned with our items. I asked for her name, and she seemed surprised that I asked. She told me her name was Nora. Baskin-Robbins management: I would strongly suggest having a coaching conversation with Nora regarding customer service and how customers are treated. We genuinely enjoy coming to this location, but there are plenty of other ice cream shops where we can spend our money and receive a welcoming experience. We come here multiple times a year, so I hope tonight was simply a one-off situation and that it doesn’t happen again. However, it should be addressed. I’m sharing this because we like supporting this location and would like to continue doing so. Good customer service makes a difference.
  • TJ
    Tammy Jones
    Aug 8, 2026
    1.0
    Wow! This place needs some serious employee training, because the two girls working decided to close the store at 9:15 p.m. tonight instead of 10:00 p.m. They locked the doors right in front of me, and when I drove around to the drive-thru they said we close at 9:30 p.m. it was 9:15 p.m. at the time. Their website says 10:00 p.m. as well. They are so rude in this store!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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