Tom Thumb

Reviews

• JN

  JC Nuncio

  4 days ago
  2.0
  August 14, 2026 7pm. Checking out, Alma was cashier. She is throwing/ slamming my groceries throughout the checkout process. I wanted to ask her to stop but before I could she slams my fruit bowl down and it comes open. Of course I didn't want the fruit anymore because her hand slipped into the fruit. Needless to say I was upset and just wanted to be through and leave. She seemed to not want to be there and agitated. I felt really uncomfortable with the whole checkout process. Now here we are on Saturday August 29, 2026 at 2pm and I am at self checkout this time because I really don't want to have anything similar to last time. Never really have a problem when I check myself out. Well, some items didn't ring up as they should have and of course I ask for help. An african-american lady (didn't get her name) just came on duty and she just looks at me, so I say some Items aren't right. Not one word comes out of her mouth, so I continue to say what the problem was. She proceeds to put in some dollar amounts and again without a word walks off. I'm like ok whatever as long as she corrected the issue. I pay and leave and when I get to my car the receipt isn't showing the right prices after all. I have no clue what this employee did but did not correct the issue. Now I'm finding myself walking back in to just get a refund because I'm being blown off anyway and just don't want to deal with these rude people that don't seem to want to work anyway. It's getting to where I don't care to shop here anymore because it is getting uncomfortable when it comes time to checkout. It's unfortunate because a shop here at least once a week because the store's down the street. I would advise getting rid of the sour grapes before they ruin the whole bunch.
• DG

  Dalton Greenough

  Aug 17, 2026
  2.0
  Only 4 of the 8 self check out lanes are operational and not a single maned register available. Major bottleneck with a dozen people waiting to check out at noon on a monday. Just pay an employee to work a register.
• HH

  Henry

  Aug 17, 2026
  5.0
  I truly appreciate this establishment; its maintenance is exceptional.
• AM

  Ash Martinez

  Jul 16, 2026
  2.0
  I have been going here for over ten years and getting my prescriptions here the prices are over the top but I keep going because they know me by nsme and I know them Lisa , guy, Philip Carlos but I contstsnly have problems with the new pharmacist. he has been giving me problems getting my scrips for 3 years it’s the same script and now he won’t fill my script which is the only reason I keep coming is 2 mins from my house and everybody knows me. Having to find a new place to shop and get my script sucks I will miss my ppl guy Lisa Philip Carlos I love you guys I am just getting a refill and he won’t do it. Says there is a law against it. I’m going to miss you.
• YC

  Yalisa Cooper

  Jul 2, 2026
  1.0
  If I could give zero stars I would. First off I haven't shopped at Tom Thumb in years. Second off I found out that there was a store in the neighborhood so I decided to order a cake. Cake was supposed to be ready at 9 I arrived at the counter about 8:50ish. The kicker was The lady wrapping the bread just looks at me don't say a word😂 so I stood there just to see if she has the customer service that she was trained to do continues to wrap bread so I finally say excuse me I'm here to pick up a cake that was supposed to be ready at 9. No English which is a damn joke she goes to get one that knows a little English so I tell her I'm here to pick up a cake that was suppose to be ready at 9 she says oh I'm doing it now mind you waited about 30 minutes so While I'm waiting another lady just throwed the chicken in the display container. Chicken salad looked like it was expired etc. Here she comes with the cake it was horrible colors was not mixed properly it was supposed to be a cheetah print on the side she just took the piping bag and went in circles the sprinkles were missing she had no gloves on so I had to get a cake out of the freezer which were way off color scheme I wanted to buy more food for the party but once I saw all of the unprofessionalism and the unsanitary ways I said never again. Tom Thumb 👎🏾 please change your staff in the deli/bakery And hire a professional cake decorater. And her uniform looked like it came out of the dirty clothes no work shirt in customer service should look like that I will never buy a cake from Tom Thumb again

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