Mac-IES on Broadway serves up Galveston’s boldest smashburgers, jumbo hot dogs, and loaded fries, always with generous portions and fresh ingredients. Build your burger or dog with your choice of cheeses, toppings, and sauces, or go big with our Wacky Mac or Triple Dog Dare. Pair it with crispy fries, 20 oz. shakes, craft beer, or dessert favorites like carrot cake and cheesecake. Whether you’re stopping in for a quick Brown Bag Special or tackling a loaded meal, Mac-IES delivers big flavor and local vibes every time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.