Arby's

Reviews

• SR

  Serge Richard

  Sep 20, 2026
  1.0
  DO NOT PATRONIZE THIS ARBY’S LOCATION. My visit on September 20, 2026 at approximately 12:25 PM was the most disturbing and unhygienic experience I have ever had at a fast‑food restaurant. I chose to dine inside. Only one elderly couple was eating, so the staff was not busy. While waiting, I watched the employee at the counter — “Dale” — prepare an order. As he was bagging the food, part of the order (unwrapped) fell onto the greasy, dirty floor. Without hesitation, he picked it up with his bare hands and put it directly into the customer’s bag. The order was then handed to an unsuspecting customer. When Dale came to take my order, I confronted him and explained what I had just witnessed. His response: “Sorry, man.” That was it. No concern, no corrective action, nothing. I asked for the manager — who appeared to be the person working the drive‑thru window. After explaining the situation, the manager simply told Dale, “You know better.” No apology. No accountability. No assurance that this would be addressed. I immediately left and will never return to this or any Arby’s location again. This level of negligence shows a complete failure in training, supervision, and basic food safety standards.
• LP

  Linda Potters

  Sep 18, 2026
  3.0
  This is not how the steak mac and cheese looks on their commercial, flavor was just okay. We got the steak Mac and cheese, a slider and fried. The slider was greasy Would you pay $14 for this? If we would have looked at it before bringing it home, we would have asked for a refund. Also they didn't have any ice tea. We pick food up 3-4 times a month but after this, we will not be returning. You lost a good customer and I hope it was worth it to you.
• LS

  Luz Sanchez

  Sep 18, 2026
  2.0
  The man at the drive thru was in a bad mood the entire time. Mouthing off as if I couldn’t hear him while he made the food. Grossest sandwich ever
• SS

  Scott N Deborah Stead

  Sep 13, 2026
  1.0
  No ham, cold roast beef, some other sauce on the other side of the beef and cheddar (not cheddar), french fries were not done and for the 3rd time we were asked to go around when there was no one else in the line. We won't be back and will use the one on 377/Main in the future if there is one for Arby's.
• AH

  Arnida Harvell

  Sep 10, 2026
  1.0
  I’m not sure who owns the store at this location, I was in drive-through ordered my food. I was asked to pull to the front, I sip my soda going to the front the soda didn’t taste right. I got out to go in that’s when I seen the guy making my sandwich with no gloves when he noticed I was in There he put gloves on then touch the trashcan so I asked for a refund. I cannot eat, not knowing if his hands were clean and why you put gloves on and then touched the trashcan. No, I needed my money back. I wouldn’t eat at this location.also he seems mad I heard him curse when the other worker told him what I said. I don’t care it is too many and much illness out over containmation.