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Subway

3.2
(91 reviews)

Business Details

12220 FM 423, Frisco, TX
75033, United States
(214) 436-5717
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Frisco Subway® Restaurant at 12220 FM 423 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12220 FM 423, Frisco, TX
75033, United States

Hours

Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 148 items

Explore offerings from Subway on 12220 FM 423 in Frisco, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 36509-0 Menu en-US

148 items

Reviews

3.2
91 reviews
5 stars
32
4 stars
16
3 stars
11
2 stars
4
1 star
28
  • MP
    MeghanaChowdary Pachva
    Aug 26, 2026
    1.0
    I had an extremely disappointing experience at the Subway inside Walmart today around 12 PM. I stood there for about five minutes waiting to understand the ordering process. The employee was busy working, which I completely understand, but she never acknowledged me or even said something simple like, “Hi, I’ll be with you in a minute.” I was simply waiting and trying to figure out what I was supposed to do. After waiting, I politely asked, “Should I order first, or what is the process?” Instead of simply explaining the process, the employee responded in a very rude and disrespectful tone, saying, “Ma’am, can you wait two minutes? I’m right here.” I then told her that she could also be polite. Her response was even more disrespectful. She said, “What are you talking about? You can see me working. I’m the only one working here. Some days are bad, and you have to wait.” I never complained about waiting. I simply asked a basic question because I wasn't sure whether the ordering/payment process had changed. Normally, you know where to stand, place your order, and then pay. I was only trying to understand what I was supposed to do. Being busy is understandable. Being rude to a customer who is politely asking a question is not. A simple “Please wait a couple of minutes, I’ll be with you shortly” would have completely avoided this situation. I also spoke with, one of the leads/managers, about the experience. He seemed more willing to listen and said he would speak with the employees. When I asked about leaving a review, I was told I could leave one. Honestly, this was one of the worst customer-service experiences I have had at a restaurant. Customers should not be made to feel like they are inconveniencing an employee simply by asking how the ordering process works. If the restaurant is short-staffed or having a difficult day, that is understandable — but customers should not be expected to tolerate an employee's frustration or attitude because of it. Basic courtesy and professionalism should still be expected. Very disappointing experience, especially from a restaurant located inside Walmart. I hope management actually addresses the way customers are being spoken to.
  • YY
    yorkrobert37
    Aug 16, 2026
    3.0
    Wheat bread was like a rock
  • MC
    Mark Cuban
    Jul 15, 2026
    5.0
    i went in for a quick lunch before heading back to work. the employee took their time making my sandwich and made sure everything looked right before wrapping it up. the bread tasted fresh and the vegetables were crisp. it filled me up without feeling too heavy. i have stopped at this location a few times and it has been consistent every visit.
  • RV
    Roman Villanueva
    May 24, 2026
    1.0
    Def a fly problem picking off meats and throwing them in trash on the sly def need to close down
  • CB
    Cody B
    Apr 7, 2026
    1.0
    *EAT AT YOUR OWN RISK* I'm letting everyone know so someone doesn't get sick. I bought a sub from this location today and got provolone cheese on my sandwich. This provolone was questionable at best and almost inedible. It was hard and dried out like it had been left at room temp for a long period of time. There was a dried ring around all the pieces of provolone on my sandwich. I just hope I don't get sick. Also, the lettuce was wet and looked like it hadn't been stored properly. This location obviously has no regard for food handling safety. If you have to eat Subway please pick a different one! I reached out to Subway Support but was ignored.

Frequently Asked Questions About Subway

Where is Subway located in Frisco, TX?

Subway is located at 12220 FM 423, Collin, Frisco, TX 75033, inside Wal-Mart #3777.

What are the operating hours for Subway at this Frisco location?

Subway is open every day from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

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Certified September 27, 2026Yext Knowledge Graph
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