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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Frisco, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7630 Preston Road for the ultimate SONIC experience!
This particular Sonic is one that my family of 7 orders from at least twice a month and they always get my order correct which is so rare now days.
JC
J. Caballero
Sep 23, 2026
5.0
Had a big order and the staff was so sweet ! They made a few mistakes on the order but didn’t hesitate to fix them.
KM
Kasandra Mitchell
Sep 19, 2026
1.0
I came to this establishment for the $7 meal, strawberry shake, and a mini cookies and cream blast. It took over 30 minutes for them to get my order complete. The initial time my food came out 17 mins after I ordered the food was ice cold. I asked the manager on duty why is it taking so long she kept making excuses after multiple cars kept leaving with food as I still sat there. This is unacceptable and speaking nearly or over $20 for something so simple shouldn’t be this hard.
JF
Jerry Fiori
Sep 11, 2026
5.0
App was hard to use but restaurant was great.
SL
Stella Lee
Aug 18, 2026
1.0
<Update>
Thank you for the reply stating that you will look into this with your team. However, there is still no mention of how the missing items I already paid for will be resolved or refunded.
Even though it may seem like a small amount, this has happened multiple times now. While I may not be reimbursed for past mistakes, there needs to be a clear policy on how customers will be compensated when paid add-ons are left out. Good intentions for the future don’t fix paying for food you never received.
< Original Review>
I paid extra for bacon on my burger, but it was completely missing. Mistakes happen, but this is a recurring issue, which tells me there’s a problem with how orders are handled. They also forgot to include napkins. For a place with no dine-in option, ensuring customers get basic necessities like napkins is a crucial detail.
We keep coming back because my child loves the food, but getting incorrect orders roughly 1 out of 3 times is very frustrating. Really hope management steps up their attention to detail.
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