Sonic Drive-In

Reviews

• SL

  Stella Lee

  1 day ago
  1.0
  I paid extra for bacon on my burger, but it was completely missing. Mistakes happen, but this is a recurring issue, which tells me there’s a problem with how orders are handled. They also forgot to include napkins. For a place with no dine-in option, ensuring customers get basic necessities like napkins is a crucial detail. We keep coming back because my child loves the food, but getting incorrect orders roughly 1 out of 3 times is very frustrating. Really hope management steps up their attention to detail.
• DW

  Donnell Washington

  2 days ago
  1.0
  I had a 3$ order that went to a Sonic 5 miles away to a different preston. I asked the manager could she possibly complete the order here or help refund me. Instead she offered to give me the exact same order and a 18666576642 number. The number hung up on me and didnt work. When i called the manager, "Eevee", to tell her the number wouldnt work and i asked for a refund she refused. This preston stonebrook sonic is the only one that ever gives me issues. It a blatant customer service issue over a 3$. Instead of possibly losing a 3$ order she lost a customer.
• MK

  Mary K

  Jul 18, 2026
  5.0
  Easy drive-in
• KT

  Kym Taylor

  Jun 2, 2026
  1.0
  In my car. Still can't navigate the app
• SV

  Stephanie Vasquez

  Feb 23, 2026
  2.0
  If you guys are gonna close early atleast sync it up with the app so I’m not getting charged still and I pull up and y’all shut off the lights -__-