✨ Welcome to Maiko Matcha Cafe! Our matcha is carefully sourced from Uji, a historic region long celebrated as the heart of Japan’s finest matcha production. Come experience our signature cold-whisked matcha: silky smooth, naturally creamy, and refreshingly vibrant, beautifully balanced with delicate umami and a clean, refined finish. For those who enjoy a deeper umami intensity, our matcha can also be hot whisked upon request ✨
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.