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McDonald's

3.4
(1,338 reviews)

Business Details

5615 Eldorado Pkwy, Frisco, TX
75033, United States
(214) 705-0884
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5615 Eldorado Pkwy, Frisco, TX
75033, United States

Hours

Monday5:00 AM - 2:00 AM
Tuesday5:00 AM - 2:00 AM
Wednesday5:00 AM - 2:00 AM
Thursday5:00 AM - 2:00 AM
Friday5:00 AM - 2:00 AM
Saturday5:00 AM - 2:00 AM
Sunday5:00 AM - 2:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5615 Eldorado Pkwy in Frisco, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,338 reviews
5 stars
478
4 stars
263
3 stars
203
2 stars
98
1 star
296
  • MP
    Mike Perry
    2 days ago
    3.0
    Food quality was consistent and fine, but the overall experience was disappointing. We stopped specifically for a breakfast treat because my wife loves the berry fried pies, but they were completely out—no berry pies, no apple pies, and no chocolate milk either. Customer service was nonexistent. The counter was completely ignored by staff, forcing everyone to order through the kiosk instead of speaking to an actual person. I will still stop by occasionally, but failing to stock key items and abandoning face-to-face counter service made this visit a letdown.
  • MB
    Myiesha Bell
    Aug 21, 2026
    1.0
    Terrible service through the drive through AT NIGHT. If this is “fast food” why am I waiting 10-15min+? And then when I get to the window, some white man is RUBBING HIS NOSE with his fingers? Yuck!!!!!!! They do not care at this location.
  • JB
    Jacob Bowers
    Aug 11, 2026
    1.0
    No AC, no soda fountain in dining room, filthy tables, no table service when requested. All McDonald’s in the area now seem to just really hate dine in customers.
  • DG
    David G
    Aug 4, 2026
    2.0
    Much much better than Teel Pkway, but, even though it’s McDonald’s so the bar is lower, they still somehow manage to break their own processes. They gave me a table number and said they would bring it to the table, but then my number got called out and I collected the food. Not a big deal, happy to collect the food, just say that’s what’s happening. Really not that hard. And remember folks, this is a business not a charity and others reading these reviews may want informed info if planning kids birthdays and stuff. The restaurant is average, food is what you would expect and service is as rated. Chick-fil-a is superb on customer service if that’s important to you.
  • KD
    Kimberly Dillard
    Jul 22, 2026
    1.0
    Bad service from the manager Sarah. Sarah treated my family unfavorably. 1) I placed my order& when it was ready the manager placed it on the counter for us to grab it. Afterwards I requested a tray and a sauce. Sarah dismissively nodded and proceeded to the register to take someone else order who arrived a few seconds prior. 2) My basket of fries weren’t fresh and my kid ate a cold wet one so I asked for a fresh batch. She didn’t apologize or acknowledge. She grabbed the fries and threw them away at the register quickly and walked away with no response. She just began yelling in a different language to the workers. 3) She kindly delivered the order of the other customer directly to their table. I don’t have a problem with our food not being brought to our table but I do expect the same level of respect and service. I inquired about why the difference in level of service and her reply was- “I was busy”. - no apology, no accountability, no empathy! The other customers experience: greeting, priority service, table delivery and asked if they needed any else. My experience: no greeting, made to wait, food not fresh, no table delivery-counter pick up, no empathy for order issue, no acknowledgment of bad service. She refused to provide the district/general manager or complaint line info. I definitely feel profiled and disrespected. I am a frequent customer because I have kids who enjoy MCD, but after the rude and poor treatment I will opt for another option. Sarah’s customer service skills are lacking, furthermore she appeared to racially profile my family and that is unacceptable!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Frisco, TX?

McDonald's in Frisco, TX is open daily from 5:00 AM to 2:00 AM.

Is McDonald's open for delivery all day?

Delivery is available 24/7 Monday through Thursday, Saturday, and Sunday. On Friday, delivery starts at 8:00 AM and continues until 11:59 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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