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McDonald's

3.5
(1,987 reviews)

Business Details

8970 Preston Rd, Frisco, TX
75034, United States
(972) 335-9479
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8970 Preston Rd, Frisco, TX
75034, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8970 Preston Rd in Frisco, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,987 reviews
5 stars
772
4 stars
379
3 stars
271
2 stars
133
1 star
432
  • JC
    Jacob Cain
    Oct 31, 2026
    2.0
    Went through the drive-thru and when pulling up to the second drive-thru kiosk, I saw three other cars go through in other lane. When I called out to the kiosk, th person that answered was rude, I got a second person that was a much more polite, and our food came out as ordered.
  • SK
    Sanat Kumar
    Oct 31, 2026
    1.0
    SCAMMERS for the Monopoly game. Multiple times ordered multiple items off the Monopoly menu and some would not have the game pieces, even though some of the other items would have the pieces
  • NN
    NA
    Oct 29, 2026
    2.0
    This was our first time visiting this McDonald’s, as we were specifically looking to grab some coffee. Unfortunately, our experience was disappointing and fell well below our expectations. Customer service was practically nonexistent, leaving us feeling as though our business and presence were not valued. A friendly greeting, basic acknowledgment, and a little attentiveness can go a long way in making customers feel welcome, but sadly, that was missing during our visit. Unfortunately, the food didn’t make up for the lack of service either. It was mediocre at best and certainly nothing that stood out or made us want to return. We understand that fast-food restaurants can get busy, but that should never mean customer service and food quality are no longer priorities. Every single table was dirty. First impressions matter, and this location did not make a good one. We had hoped for a quick, pleasant stop for coffee and a bite to eat, but instead, we left feeling underwhelmed by the overall experience.
  • MG
    Martin Gutierrez
    Oct 28, 2026
    5.0
    Ubaldo is an exceptional guy, I only ever come back because of him🙌
  • SS
    School
    Oct 17, 2026
    1.0
    I swear there is always something missing from my order at this McDonald’s. I’ve been ordering from this location for a long time and I honestly can’t remember a single time they’ve gotten my entire order right. It’s extremely frustrating to pay for everything and still have items missing. Whoever owns or manages this branch needs to train their employees better and make sure every order is checked before it goes out. Customers shouldnt have to deal with missing items almost every time they order. Please do better.🙏🙏🙏

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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