Explore offerings from Fun Pizza Kitchen on 15900 State Hwy 121 suite 100 in Frisco, with popular weekday specials, fpk deals, build your own pizza, and classic pizzas available at this location.
Used to love their pizza, but after today's experience, I won't be coming back.
I ordered a pizza with Thums Up and malai kulfi. After getting home, I realized they had substituted them with Pepsi and chocolate ice cream. At first, I thought they made a mistake while ordering, so I called the store. The person who answered was extremely rude and simply said they had run out of the items I ordered, so they replaced them with whatever they liked.
When I asked why they hadn't informed me at the time of pickup, the response was, "We're busy." That excuse didn't make sense because there was only one customer in the store when I picked up my order.
If an item is unavailable, the least you can do is inform the customer and ask if a substitute is acceptable. Replacing items without permission and then responding rudely is completely unprofessional. The pizza may be good, but the customer service was one of the worst experiences I've had. Now I understand why the store was nearly empty.
EI
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Jun 29, 2026
3.0
Maybe it's because we came in quite late on a Sunday, but the pizza was quite underwhelming. The crust was really dry and hard, there was not that much sauce or cheese on it. Felt a bit disappointed with the food. The staff were really friendly so I'm sure it was just a long day.
JP
Jay Pujara
Jun 26, 2026
1.0
We went over there for the first time and it was disappointing from the beginning. No host and no one to welcome us. We had to ask for a place to sit. The water was gross and disgusting. I ordered pizza and pasta.Honestly, it was a hard pass from the time we saw it. The pasta was not cooked, and the chicken felt like it had been cooked for a while. I'm never going there. Never.
HS
Harish kumar Krishnamurthy Sukumar
Jun 24, 2026
4.0
Visited for the first time tried half n half Achari paneer pizza and fun kitchen pizza. Liked Achari paneer flavor more 😊
RV
R V
May 30, 2026
3.0
I have been their customer from the time they started at the Colony location & always loved the pizza, quality & quantity of toppings. I used to never remember the taste of the crust as the toppings & spices dominated the taste.
But, of late, when I retried them again at both their locations, I felt something is missing. It's not the same quality or quantity of toppings. The crust feels stretchy once it's medium hot.
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