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Chick-fil-A

3.9
(607 reviews)

Business Details

5377 Dallas Pkwy, Frisco, TX
75034, United States
(214) 705-1887

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Frisco Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
5377 Dallas Pkwy, Frisco, TX
75034, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
7/4/20266:00 AM - 10:00 PM
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Reviews

3.9
607 reviews
5 stars
376
4 stars
60
3 stars
28
2 stars
24
1 star
119
  • NT
    Nicole Tipper
    5 days ago
    1.0
    Okay what the heck?!! Catering order confirmed for 12:15 delivery for a 1pm party. Food comes at 1:05. Party has already started! No call to tell me It’s late nothing!! 50 mins later for a catering order is unacceptable especially with no phone call Or notification!! Ridiculous! You made my Event way more stressful.
  • SC
    Salwa Coleman
    May 19, 2026
    1.0
    I stop by this Chick-fil-A location almost daily, not by choice, but because my kids always want it after school. Unfortunately, the service here has been consistently disappointing. I’ve brought multiple issues to management several times, but nothing seems to improve. The employees regularly hand out incorrect orders or ring items up wrong. The other day I ordered a 12-count nugget meal with no fries and a large sweet tea. I drove off only to find fries thrown into my bag anyway. I’ve also been charged incorrectly before, where they rang up every item separately instead of as a meal, making the total higher than it should have been. Again, this was brought to management’s attention. Another ongoing issue is the employees not listening to simple requests. Every time I ask for 3–4 condiments, they toss in 2 without even paying attention. The customer service overall is poor, and it feels like accuracy and listening to customers are not a priority at this location. My advice: double-check your receipt and your bags before driving away because chances are something will be wrong.
  • CC
    Chookie
    May 12, 2026
    3.0
    Chick-Fil-A you forgot my order of Large Fries. After a long day of work, I ordered the family dinner. Luckily everyone got their food except for my fries. Normally I wouldn’t care as much but money is tight. It’s the principle of not getting what I paid for. I expect this from McDonalds but not Chick-Fil-A 😞 please send me a coupon, I’m starving.
  • CH
    Christopher Hankins
    May 1, 2026
    1.0
    By far the worst Chick-fil-A in DFW. I travel all over Texas and this is the 1st store I been too where the owner is charging customers for water. And not only that. But they will only give u 1 sauce with a 12 ct nuggets. The employees tell me. It's the owner that does it. They have no control. I see why this is a 3 star Chick-fil-A.. 😂😂😂😂 Won't be back to this location!!!!
  • AO
    Autumn OShields
    Apr 23, 2026
    1.0
    Although the food here is great, I have been disappointed by the lack of efficiency of the drive thru. I have never waited less than 30 minutes (even in a line with less than 8 cars). Essentially, after ordering, because of the way the drive thru itself is designed - a sharp turn follows directly after the placement of the order point - so there is a waiting period where the car in front cannot move forward and the car behind is not close enough to the speaker to order. Beyond this flaw itself aiding to the issue, the service simply seems slower here. I have rarely written reviews online - but I do feel that the wait time for the drive thru has to be addressed. As Chick-Fil-A is well known for its efficiency, it feels unusual that this particular location takes as long as it does on each drive thru order. Definitely worth going in if you have less than 30 minutes to get your food.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified May 24, 2026Yext Knowledge Graph
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