Chick-fil-A

Reviews

• NT

  Nicole Tipper

  5 days ago
  1.0
  Okay what the heck?!! Catering order confirmed for 12:15 delivery for a 1pm party. Food comes at 1:05. Party has already started! No call to tell me It’s late nothing!! 50 mins later for a catering order is unacceptable especially with no phone call Or notification!! Ridiculous! You made my Event way more stressful.
• SC

  Salwa Coleman

  May 19, 2026
  1.0
  I stop by this Chick-fil-A location almost daily, not by choice, but because my kids always want it after school. Unfortunately, the service here has been consistently disappointing. I’ve brought multiple issues to management several times, but nothing seems to improve. The employees regularly hand out incorrect orders or ring items up wrong. The other day I ordered a 12-count nugget meal with no fries and a large sweet tea. I drove off only to find fries thrown into my bag anyway. I’ve also been charged incorrectly before, where they rang up every item separately instead of as a meal, making the total higher than it should have been. Again, this was brought to management’s attention. Another ongoing issue is the employees not listening to simple requests. Every time I ask for 3–4 condiments, they toss in 2 without even paying attention. The customer service overall is poor, and it feels like accuracy and listening to customers are not a priority at this location. My advice: double-check your receipt and your bags before driving away because chances are something will be wrong.
• CC

  Chookie

  May 12, 2026
  3.0
  Chick-Fil-A you forgot my order of Large Fries. After a long day of work, I ordered the family dinner. Luckily everyone got their food except for my fries. Normally I wouldn’t care as much but money is tight. It’s the principle of not getting what I paid for. I expect this from McDonalds but not Chick-Fil-A 😞 please send me a coupon, I’m starving.
• CH

  Christopher Hankins

  May 1, 2026
  1.0
  By far the worst Chick-fil-A in DFW. I travel all over Texas and this is the 1st store I been too where the owner is charging customers for water. And not only that. But they will only give u 1 sauce with a 12 ct nuggets. The employees tell me. It's the owner that does it. They have no control. I see why this is a 3 star Chick-fil-A.. 😂😂😂😂 Won't be back to this location!!!!
• AO

  Autumn OShields

  Apr 23, 2026
  1.0
  Although the food here is great, I have been disappointed by the lack of efficiency of the drive thru. I have never waited less than 30 minutes (even in a line with less than 8 cars). Essentially, after ordering, because of the way the drive thru itself is designed - a sharp turn follows directly after the placement of the order point - so there is a waiting period where the car in front cannot move forward and the car behind is not close enough to the speaker to order. Beyond this flaw itself aiding to the issue, the service simply seems slower here. I have rarely written reviews online - but I do feel that the wait time for the drive thru has to be addressed. As Chick-Fil-A is well known for its efficiency, it feels unusual that this particular location takes as long as it does on each drive thru order. Definitely worth going in if you have less than 30 minutes to get your food.

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