Bojangles

Reviews

• SM

  Stacey M.

  3 days ago
  4.0
  I don’t really have anything to say specifically about the food I mean its chicken but what I do want to take the time to comment on is the customer service that I received from Anna she was so nice. Her customer service was superb l when you go out, especially when you’re having a long rough day sometimes you need someone who gives that kind of good energy and Anna definitely gave that kind of energy when I came through the drive-through the other day so I just wanted to shout Anna out real quick for her amazing customer service and her politeness.
• OM

  Oscar M

  May 12, 2026
  1.0
  Bad service. Employees dont want be there. They stand around on their phones. No leadership. Skip this place. The mediocre fried chicken is not worth your time.
• RM

  Raymond Mcardle

  May 8, 2026
  5.0
  Drive thru personnel are friendly and cheerful. Slaw was great. Tenders were good. Strawberry lemonade was great.
• LL

  Luxe Lavish

  May 7, 2026
  1.0
  I come here at least once a week because I work in the area & I keep trying to give the staff a chance but something just isn’t right over there. I ALWAYS have some type of complications with my order or even in the order process. I ask for large sides and drinks and somehow I get regular size each time. Idk if the staff is on the spectrum or what. It just doesn’t make sense the lack of urgency either getting orders out & correct. I asked for sauce and held my hand out for the sauce to be put in my hand and the employee sat the sauce on the counter and laid it to me! Is this how you guys train your employees to service customers?!?! Food is always ok service has never been up to par
• KH

  Kathleen Heinsohn

  Apr 11, 2026
  1.0
  Never have written a review this is a first ever for a bad one. Ive been coning to the Bojanles off of 380 in Frisco at least 2 - 3 times a week I order a sausage and biscuit for 99cents and a glass of water. Today Sat April 11 2026 I ordered 3 sausage and biscuits and a water. They charged me for a tea. I said I wanted a water. II got home and noticed they didnt take the tea off so I called here comes manager Jasmine on the phone I explained what happen she said there new policy is to charge 2.49 for the cup. I told her they should let you know i orderd Friday the same thing no mention and did not charge for the water. I told her iI want a credit or a refund. She couldnt do that. I said im not going to spend 2.49 on a cup of water. Went back and forth rudely about 15 min. I will take a soda then she finally said ok but just this once. I came home called several Bojangles. Celina,Lewisville, Bureleson...several more none of them charged for a cup of water. In fact Lewisviile said come by and I could have a cup of water free..So Im not sure why Jasmine was saying that. But also if its a policy then they should let a customer know. But its the rudeness that I encountered especially coming there order the same thing for a month at least 2 or 3 times a week. Will not be going to 380 in Frisco ever again Jasmine ruined it for one customer for sure. no more sausage and biscuit, chicken strips....So beware you might get charged for something you never did before.

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