Whataburger

Reviews

• AF

  Antonio Flores

  5 days ago
  1.0
  The food is well done, But They are about 8 employees and your order will take really longer than normal.
• MM

  Marshall

  May 4, 2026
  1.0
  I never write bad reviews but this is ridiculous. For the past six months or so anytime I order. My food has been messed up or things have been forgotten. In this time in particular it has resulted in about three dollars worth of bacon being forgotten as well as cheese. I’m at the point where it makes me never wanna order here again just often my food is messed up. I ended up calling For a refund or some sort of compensation at least. And the lady who picked up was extremely. The conversation when I was such. Me: “hi I ordered online and multiple items were forgotten I was wondering if Could get a refund or—? Her: “Gotta go through the app.” Me: “Oh okay. Where in the app do I—“ Her: “Go through the app.” Me: “yes ma’am. I’m just trying to figure out where I select.” Her: *sighs* “Customer service. In the app.” Me: “Okay. Thank you.” Her: *hangs up* Overall, she was just extremely rude and I hope that corporate can do something about that. And I also Hope corporate can start cracking down on how many orders get messed up. It should not be almost every single order. I understand a few messed ups every now and then because at the end of the day we’re all human, but I digress.
• JJ

  Jordan

  Apr 23, 2026
  5.0
  Best WB patty melt I’ve had in a long time.
• KG

  Kennedy Gray

  Apr 8, 2026
  2.0
  I come here often, I always order #1 JUST cheese and pickles. seven times out of ten I get mustard on it, I hate mustard. I seriously don't understand how this happens, I always check the receipt and mustard is never listed. Employees are nice though! Just wish the orders got more attention.
• GG

  Green113

  Apr 6, 2026
  1.0
  "The food here is solid—excellent portions, great sizes, and the staff provided genuinely good service. However, as a veteran who comes from a long line of military members, I left incredibly disappointed by this specific location’s lack of support for the troops. In November 2024, Whataburger corporate proudly announced a policy offering a free 16oz hot or iced coffee to veterans and active-duty military 24/7, 365 days a year. I’ve been to numerous other Whataburger locations that happily honor this, alongside offering a standard military discount. Unfortunately, because this is a franchise, the owner and management of this specific Friendswood store have chosen to opt out of the corporate military program. Friendswood generally has great service and community-focused stores, which makes this location's lack of support feel completely out of place. The manager clearly doesn't care and should be ashamed. It is a real shame to see a local owner choose to pinch pennies over a $2.19 cup of standard coffee rather than stand behind the corporate initiative to support our military. It is sad that this location tarnishes the Whataburger brand. Hopefully, they take note of this feedback. If not, I'll happily drive to another location."

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