American RestaurantBar & GrillSoul Food RestaurantSouthern Restaurant
LOCATIONS IN BURLESON AND FORTWORTH TEXAS
A cosmopolitan, contemporary, and industrial blend… This is life on The Rim. When you combine over a century of hospitality, food, and beverage experience with a participative delivery system, great music, and ambience – you have The Rim. From the family of restaurants that brought you the ingredients of Distinctive Dining and Relationships Matter, we humbly present The Rim scratch craft draft eats.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.