Went with my husband for a quiet date every employee was polite , attentive and respectful. They even explained some menu items .Our order was exact,prompt.
Blown away because expectations were definitely McDonald’s vibes.
JS
John Stevenson
Sep 30, 2026
Great customer service at this location
TE
Taralyn Eschberger
Sep 27, 2026
Hi, I came around 2:45 when this area specified yall close at 3. I understand that’s close to when yall close down but I just wanted a cheesy Gordita crunch :( Everything was shut down, menu black, doors closed, no one to give me my lil Gordita crunch. It’s just frustrating when it says you’re open at 3 and you were not. I was told you were closing early because of staffing issues but that should not fall on me and my needing of a simple cheesy Gordita crunch. Love u Taco Bell but I am sad
VM
Victoria Montoya
Sep 21, 2026
Really disappointing experience at this location. I placed a mobile order and waited about 20 minutes. There was maybe one car in the drive-thru and only two other customers inside, so it did not seem especially busy.
I wasn’t greeted or acknowledged when I came in. The atmosphere was also extremely unprofessional. Employees were laughing and carrying on, one employee was yelling at another about a headset, and the manager was right there laughing with them and discussing schedules while I was still standing there waiting.
The employee working on my order and I had been making eye contact throughout the time I was there, but there was almost no communication. At one point he finally told me he was working on it.
What really bothered me was that after waiting about 20 minutes, I finally walked up to the manager and said I wanted to cancel my order and get a refund. Almost immediately, the same employee came over with my food and drink already in his hands. That was extremely frustrating because it felt like my order somehow became ready the moment I asked for my money back, after I had been standing there waiting with little acknowledgment the entire time.
I was then told they could not refund me in the store and was given a phone number to call. I called it, and the number had nothing to do with Taco Bell.
The biggest issue was the complete lack of urgency, communication, and professionalism. I understand employees talk and joke during a shift, but customers should not be left standing there feeling ignored while the manager is present and participating in the same behavior.
So this is supposed to be a side of sour cream?? I can eat that with one bite… thanks.