Melt has been serving happy ice cream to the fine folks of Fort Worth since we opened in 2014. A year earlier, local founders, Kari and Mark figured out what was missing from Fort Worth's eclectic Near Southside: ice cream. Melt opened its doors and the scoop slinging began! Since then, we've been pouring love into our unique housemade flavors and putting smiles on faces from all over the Metroplex and beyond. Locally made, locally loved.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.