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McDonald's

3.5
(3,014 reviews)

Business Details

8651 S Freeway, Fort Worth, TX
76140, United States
(817) 293-1672
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8651 S Freeway, Fort Worth, TX
76140, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8651 S Freeway in Fort Worth, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
3,014 reviews
5 stars
1,167
4 stars
590
3 stars
489
2 stars
198
1 star
570
  • JG
    Julio Gambino
    3 days ago
    1.0
    If I could get this place zero Stars I would this place was so nasty and dirty the manager so call was a teenager and cuss me out gave me bad food service gave me re-dip fries the hi -c tasted like water I asked for my refund she refused to give it to me I didn't get none of my food and I didn't get my money back I don't know what type of operation McDonald's is running but this is the most poor excuse of customer service I have ever witnessed this lady should be fired and she should never work at another McDonald's again and I did not get my food she threw it in the trash I'm looking for a apology from the corporation and I'm looking for my refund immediately and I'm asking for the general manager fired this person immediately
  • DH
    Daniel Herrera
    4 days ago
    1.0
    If I could give this location zero stars, I absolutely would. The staff is extremely unprofessional and shows a complete lack of respect for their customers. During my visit, two young women working the evening shift, one with red hair and the other with black hair, refused to take my order because one of them simply didn’t hear me properly through the drive-thru speaker. Rather than handling the situation professionally, the employee with black hair laughed in my face and told me to go back through the drive-thru and place my order again. A simple request to repeat my order would have resolved the situation. Instead, I was met with an unnecessary attitude and completely unacceptable customer service. I strongly recommend taking your business elsewhere. Customers should not have to tolerate this kind of treatment, especially when they’re simply trying to place an order. This location clearly needs to address how its employees interact with customers. An extremely disappointing experience.
  • DH
    David Hernandez
    Oct 31, 2026
    1.0
    They tell me that I can't order unless it's through an app. Then, I order through the app. And they don't give me my food. This place has done this multiple times into multiple people. Managers need to be fired
  • JS
    Julie Seay
    Oct 21, 2026
    1.0
    I come here often bc I work nights in the area and it’s been multiple accounts of me trying to order food and them saying we don’t have any food to order unless it’s a pick up or DoorDash which is just ridiculous and then when I ask so I need to place a pickup order they say well you can order the #1 or #2 and then say they have no fries and then I ask so those won’t come with fries and then they say they’ll drop some like what??? make it make sense yall get paid hourly?? just to sit and not work ridiculous I will never even think to stop here again just ridiculous and don’t respond with any excuses bc it’s already happened multiple times bad location period!! Fire your staff who doesn’t wanna work.
  • BK
    Brianna Kinney
    Oct 5, 2026
    1.0
    I’m posting this because this situation needs to be documented. On 10/04/2026, we placed and paid for a mobile order at this location. I have the order confirmation and receipts and will be posting them. We were on foot and the lobby doors were locked. My partner went to the drive-thru and explained that we were trying to pick up our already-paid order. We were told to use the drive-thru, so we did. The male employee kept saying it was a “system issue” but offered no solution or assistance. A white couple who had also dealt with the pickup issue was able to receive their food. Other customers also came to the door trying to pick up orders. When I came to the window, the female employee was already being disrespectful toward my partner. When I asked to speak with a manager, she told me, “That’s why you’re not getting your food.” Even if there was confusion about whether our order should have been picked up at the counter or window, there was absolutely no reason to speak to a customer that way. We had already paid. As Black customers, we believe the difference in treatment compared with the white customers that night was discriminatory. I’m not saying this without documentation. I have the receipts, order confirmation, video, and police incident information. I already contacted McDonald’s customer service. Management needs to review the cameras and employee interactions from that night. This was completely unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8651 S Freeway, Fort Worth, TX?

This McDonald's location is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

Does this McDonald's have a drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is open 24/7, from 00:00 to 23:59 every day.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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