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McDonald's

3.4
(2,361 reviews)

Business Details

4405 SW Loop 820, Fort Worth, TX
76132, United States
(817) 292-5663
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4405 SW Loop 820, Fort Worth, TX
76132, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4405 SW Loop 820 in Fort Worth, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,361 reviews
5 stars
856
4 stars
442
3 stars
388
2 stars
162
1 star
513
  • BT
    Braxton Troutman
    2 days ago
    1.0
    Not to mention the actual hair I just pulled out of my burger. Hard to see in the pic. But I genuinely cannot believe this
  • RM
    Rudy Montes
    Sep 26, 2026
    1.0
    Came to get some ice cream and they never have some nor they ever put a sign up, workers are rude they answer with a attitude…
  • MH
    Mo Hamatah
    Sep 15, 2026
    1.0
    This was one of the worst McDonald’s customer service experiences I’ve had. At 4405 Southwest Loop 820 in Fort Worth, I placed a mobile order and went through the drive-thru. At the first window, the cashier barely acknowledged me, was busy talking and laughing with other employees, handed me a receipt without even looking at me, and closed the window. At the second window, I waited quite a while before another employee handed me my bag and closed the window. After checking my order, I noticed the apple pies I paid for were missing. about 2 minutes later, the window opened and I was told they were out of apple pies and asked if I wanted something else instead. I said no, I wanted a refund for the food I paid for but didn’t receive. I was told they couldn’t refund me because I used the McDonald’s app and needed to contact them. The manager came over and was immediately confrontational, telling me the McDonald’s app is a third-party app and the restaurant had nothing to do with it. I explained that I ordered food from McDonald’s, paid for it through what is literally labeled the McDonald’s mobile app and picked it up at their restaurant, and instead of trying to resolve a simple $12 issue, I was told I don’t like your attitude, you need to leave. I was literally kicked out of the drive-through for asking why I couldn’t get a refund for food I had already paid for and never received. Absolutely unacceptable customer service.” I then contacted McDonald’s app support myself. They told me they needed to contact the restaurant so that the restaurant could issue the refund to me. So basically, I was bounced back and forth between the restaurant and the app support over roughly 12 dollars. This isn’t about the money. It’s about basic customer service, accountability, and treating a paying customer with respect. Absolutely unacceptable customer service. I’d give zero stars if Google allowed it.
  • AM
    Amanda Manis
    Sep 8, 2026
    1.0
    I ordered a large Diet Coke with my meal, I get to the window and the guys says here’s your large Dr Pepper. I told him no, it’s supposed to be a Diet Coke but he insisted that this was actually Diet Coke. It was marked DP, and tasted like a Dr Pepper, but he argued that this is what the Diet Coke nozzle dispensed. I asked for a new drink and he kept insisting that this is what the Diet Coke dispenser put out so he couldn’t do anything. I finally asked him to go use a different machine if he had to because that drink that was marked Dr pepper and tasted like Dr pepper, was not a Diet Coke, so he finally after a minute of back and forth poured me a new drink that was actually Diet Coke. Just admit your mistake, don’t try to tell me some elaborate lie and waste both of our time over a soda. I haven’t been to this location in months because of them consistently getting orders wrong, and this just reminded me of why I will drive further to avoid dealing with the mess that is this location.
  • KB
    Kryslyn Brooks
    Aug 30, 2026
    1.0
    I go to a McDonalds every morning bc I used to love their coffee and honestly I’m only writing this review for my peace of mind bc it’s not just this McDonald’s it been several. I order a Large coffee with 9 creams and 9 sugars and somehow they all look and taste different from each restaurant but today was just crazy. I ordered through the drive through and when i received it i swear it looked like they just poured milk in the cup and it was cold so I gave it back they told me pull up they will fix it. When I got the second cup it looked like the first cup they just warmed up but I decided to taste it this time and it tasted like water. So I went inside asked for the manager who told me he watched them put the cream and sugar in the coffee but informed the crew member to make me fresh coffee which they did. After I got the new coffee there was a considerable difference in the way the coffee appeared compared to the previous cup (i had the manager and 2 crew members look at the difference) which the manager again tried to say he saw them make the coffee. Now when I got to the car and took a sip of the coffee, it was lukewarm but how is that possible if the coffee was freshly made? Shouldn’t it be hot? The second cup I got from the drive through was much more hot. I trusted it was fresh bc I watched him brew it but I don’t know what happened after the cream and sugar was added bc he was no longer in my view, But none the less I will not be spending any more of my hard earned money at ANY McDonalds!!! Thank you to the crew that tried to help correct the issue but I’m very disappointed.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 4405 SW Loop 820, Fort Worth?

McDonald's is open daily from 6:00 AM to 10:00 PM for regular dining.

What are the delivery service hours for this McDonald's location?

Delivery is available every day from 7:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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