Chipotle Mexican Grill

Reviews

• LO

  Loreida Olivas

  Sep 29, 2026
  1.0
  I went on 9/25/26 at 7:12, and one of the workers was extremely disrespectful. She spoke to me like she was reprimanding a child. I went in with a group of people and my 11 year old son. One of them asked if all the tabs were together and I explained that no, the last two bowls and soda were separate. When we get to the register they ring up just one bowl which I hadn't even noticed the price so after paying the cashier then goes the second one will be 16+. I looked confused because I didn't realize that they had rung mines and my CHILDS separately. I calmy said excuse me as I was pulling out my debit card again and another employee "the one that had asked me the question " starts yelling at me and saying, "I asked you twice! I asked you two separate times if yall were together! You said no!" I looked at her dumb founded because I couldn't believe she was speaking to me like that and said no, I told you I was separate from the group of people that I came in with and explained what was on my bill. She then kept going back and forth and after I told her she was being very rude and disrespectful she continued with me for a little and then went to help out at the window. She then came back as we were walking out and started looking at us and laughing and making jokes about the situation. This is extremely unprofessional. We go to Chipotle all the time, first time at this location and never have I ever interacted with such unprofessional employees. Even if it was all a misunderstanding, the way that she handled everything was just beyond me.
• KC

  Karla Castaneda

  Sep 29, 2026
  1.0
  I should’ve checked the reviews before coming to this location. I went in around 10:35 p.m. today. The girl who had been taking care of getting my bowl ignored my request to check my bowl because I could’ve sworn I saw something green and shiny. Her response was “It’s just the lettuce.” I trusted her response. I got home and took a good amount of bites until I felt a crunch and I immediately panicked because I knew what it was. I was right. It was a green beetle and my concern was just dismissed. My parents woke up in a panic from hearing my disgust reaction. They were concerned something had happened to me. What’s upsetting is that I had already noticed something was wrong and specifically asked an employee to check, but I was told it was just lettuce. A beetle should not have been in my food in the first place and my concern should not have been dismissed. First time this has ever happened to me. I’ve worked 6 years in the food industry and this is disappointing.
• RN

  Robert Norman

  Sep 26, 2026
  5.0
  The people here at this location were very nice and exceptionally we caring whenever I ask for something I felt like I was asking for a lot when I put in my usual order but they seem to unbothered in fact they seemed happy to do it with a smile on their face which I greatly appreciate. You want to find a Chipotle that's got a nice atmosphere and good people to take care of you this is probably one of my favorites I will probably be coming here again soon.
• EI

  Eddie Inman

  Sep 25, 2026
  2.0
  Extremely Disappointing. What Happened to This Location? I’ve been coming to this Chipotle for a while, and the difference between this location a few months ago and what it is now is honestly unbelievable. It appears that the cooks and possibly even the owner or management are new, because this place has gone seriously downhill. The crew that was here a few months ago is completely gone, and unfortunately, the new crew is not doing this Chipotle location justice at all. The food is now way over seasoned, unnecessarily spicy, and the portions have gotten noticeably smaller. Chipotle is supposed to be simple, fresh, customizable food, but lately it feels like every ingredient is competing to see which one can overpower the other. And the portions? You shouldn’t have to wonder whether you’re going to get a reasonable amount of food after paying Chipotle prices. And then there’s the queso. You know things are bad when the queso has the consistency of pudding instead of queso. That alone says a lot about the current quality. What makes this even more frustrating is that I know this location can do better because the previous crew was excellent. They were friendly, welcoming, smiling, and most importantly, customer focused. They made you actually want to come back. The current experience feels completely different. At this point, I’ll be taking my business to the Chipotle off Debbie Ln, because the difference in quality and service is noticeable. I genuinely wish management would take a serious look at what has changed at this location. Bring back the old crew, or at the very least, bring back the level of food quality, portion sizes, friendliness, and customer service that they provided. I’m not expecting perfection. I’m expecting the food and service to be worth what I’m paying for. Right now, this location simply isn’t delivering that.
• SI

  Shes Iconic

  Sep 19, 2026
  1.0
  Who ever Erika is and who ever the guy is that worked with her tonight September 19th gave horrible hospitality. They were VERY rude. They seemed to not want to work. And managers that are reading this or HR, you should consider hiring better employees with great attitude. They might as well quit and find another job. Why would you want to work in a customer service industry and give customers poor service? If I could give a 0 I would. They should be ashamed of theirselves