Chipotle Mexican Grill

Reviews

• JA

  Javier Ave

  Sep 23, 2026
  1.0
  Too expensive, and it sucks.
• CQ

  chuze qu

  Sep 20, 2026
  2.0
  Every time I go there buy food they never give me fork or spoon every time！
• BW

  Bj Will

  Sep 14, 2026
  1.0
  I went there around 1545 and there was a guy I guess who worked there not in uniform go back and forth to the kitchen area not washing hands or any sanitation talking and distracting all the workers went to the back and came out with food along with other workers getting food and I did not see them pay at all. There was little to know professionalism at all workers not being aware there are customers in the restaurant acting like it’s a frat club
• SR

  Shauntavius Rodriguez

  Aug 30, 2026
  1.0
  ⭐ Extremely Disappointing Experience — Do Better My recent visit to Chipotle was one of the worst customer service experiences I’ve had in a long time. It was very clear that the staff was more focused on speed than accuracy, quality, or customer service. I was told they could not fulfill my order with a specific protein because they supposedly only had enough for online orders. As a customer standing in the restaurant ready to pay, that was extremely frustrating. To make matters worse, the male employee preparing my food gave me an attitude when I asked for additional items. What was even more concerning was the behavior of what appeared to be the team lead or manager. Several customers were genuinely trying to get updates on their orders after waiting for an extended period, and the way this individual spoke to them was extremely rude and dismissive. Customers should never feel like they are inconveniencing employees simply by asking about an order they have already paid for. I typically read reviews before deciding where to eat, but unfortunately, my phone was dead and I decided to give this location a try anyway. That will not happen again. The most disappointing part is that this is located on a military installation. Our service members and their families deserve better than poor attitudes, dismissive treatment, and an experience where getting your food correctly feels like an inconvenience. Chipotle has the opportunity to do better here. The issue isn't simply that they were busy—the issue was the lack of professionalism, communication, and basic customer service. Never again at this location.
• CS

  Colton Spencer

  Aug 26, 2026
  1.0
  Some of the most disrespectful customer service I’ve ever seen in an establishment. Couldn’t even get the meal I wanted because I was completely rushed through my order Full of snarky remarks like “the signs right there” or “there’s only 2 you can pick” I’d understand if it was a busy lunch rush but it was 10:50 am would appreciate a little more respect towards soldiers

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