JW
Jason White
Aug 13, 2026
I ordered a small order of nachos. Kiosk menu asks if the order is for dine in or carry out. I selected dine in and asked for 2 mild sauces. Order was prepared quickly and brought to the counter in a bag. My name was called and the employee was immediately gone. Since I ordered it for dine in, I removed my nachos and no sauce, no napkins and took them to my table. Yes, I was trying to leave a small message that I wanted my food for dine in, as I ordered, on a tray. A few minutes later, I guess an employee found my empty bag and called my name again. I responded about the time the employee realized the bag was empty. They said oh, you didn't want the bag? I get it. They were slightly confused. I responded that I ordered my food for dine in. He said, "Oh, we don't have any trays so we serve everything in a bag." "That's a shame", I replied. V
Really, it's no big deal, it's just a continued down grade of customer service everywhere that seemed to have begun with Covid.
Food was good. I'll be back. Manager, Taco Bell, PepsiCo....do better.