H E B

Reviews

• JV

  Jackie Vaden

  Sep 5, 2026
  1.0
  I’m giving them this low of a star because we was shopping as regular customers and this man with no matter almost hit me!! So my spouse said something to him… This lady with kids walk by and cover her kids ears my sponse ear and yelled omg.. then walked up the Managers and did her best acting as a actor.. so instead of the manager getting 2 sides to the story maybe even 3 then took her side! I feel it was discrimination I feel like it was! The names are Scott and Tory!! They also stereotype us too, so I really am not gonna come back. The store itself was great, but the customer service is horrible and no no.
• MH

  Mads H

  Sep 2, 2026
  3.0
  Everything was fine until the person packed my groceries. I brought my own bags to prevent using plastic and the lady put maybe 2 things into it then put the rest in plastic anyway. She also was throwing items like meat & veggies into bags without much care. I had to repack the groceries myself in my trunk and managed to get everything into my reusable bags minus 2 large items.
• BF

  Brent Fleming

  Aug 30, 2026
  5.0
  So thankful to finally have H-E-B in HEB! You really won’t find a better all-around grocery store. Their store branded products are consistently just as good as—or even better than—the name brands. It can get pretty busy, but that’s to be expected with a brand-new store in an area that desperately needed one. I’m sure the crowds will settle down a bit with time. Overall, an awesome addition to the community! Much better than the alternatives!!
• TM

  Teresa Moss

  Aug 20, 2026
  2.0
  I love the coupons, but be careful. I even asked since the coupon says limit one and I got 2. I was told I can just grab an extra coupon so I did, the answer to that is no. Hmm, you have to make it a second transaction.. i also had digital coupons on top of the coupons. And I was only granted 3 out of 5, they couldn't even explain that one. I calculated before I left the house and when I want to check out. I was $151 over, and if that wasn't bad enough. Then, even the $40 zart heck, and it says, you saves $10. It only gave me $1, instead on 10 offf that was the only one that they gave me my money back for. The tide was twenty five, it had a three dollar coupon, and I had a digital coupon for 4 dollars off it only give me 3 off I had 2 items with 2 coupons, it covered 1 item only and only gave me a1 dooller off itemized of 3 dollars off and they couldn't explain that one either. So one that says 1 per customer, even though they say you can do it, make it a separate transaction. That way you don't go through what I went through. But I sucked it up. I paid the 351. I told God, thank you, and I put it in his hands and I left.
• P8

  Pilot Man 817

  Aug 19, 2026
  1.0
  Gotta leave a one star for the experience we had last Friday night shopping. Two you g women at the cash register, the cashier and the one bagging made my wife extremely uncomfortable and offended both of us by lingering and waiting for my wife to load the cart …. And when my wife was confused in why she was loading the cart she stopped and i proceeded because why are they not doing their job? Bur rushed to helped me as I rushed to load the groceries in because it was the last 40 mins before closing. None the less it just felt as if they refused to serve and help someone of my wife demographic and coming from a store that sells international and Mexican products, I know this not up to company standards nor policy and maybe some race training would probably be best and or more personalabble and professional individuals would make the experience less awkward and hateful for everyone. Thank you.