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Subway

3.5
(132 reviews)

Business Details

(915) 857-7450
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local El Paso Subway® Restaurant at 12210 Montwood Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12210 Montwood Drive, El Paso, TX
79936, United States

Hours

Monday9:00 AM - 11:00 PM
Tuesday9:00 AM - 11:00 PM
Wednesday9:00 AM - 11:00 PM
Thursday9:00 AM - 11:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 11:00 PM
Sunday9:00 AM - 11:00 PM

Menu

1 menu · 136 items

Explore offerings from Subway on 12210 Montwood Drive in El Paso, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 48076-0 Menu en-US

136 items

Reviews

3.5
132 reviews
5 stars
63
4 stars
16
3 stars
13
2 stars
6
1 star
34
  • CC
    Chuffas
    3 days ago
    1.0
    Worst subway ever. Rude employees, Overcharging customers and Terrible food quality
  • MM
    Marcy
    4 days ago
    1.0
    I’m very disappointed with my experience at this Subway. I ordered 3 sandwiches, paid, and went home. Later, when my husband asked how much I had paid, I looked at my receipt and realized I had been charged incorrectly. I called the store, and I was told to come back with my receipt. I made the trip back to the store, showed the manager the receipt, and she voided the incorrect transaction. However, the receipt did not clearly show that the money had been refunded to my credit card, so I asked her about it. She told me that she had never had a customer come back saying they did not receive their money after a transaction was voided. I understand that mistakes happen, and I was not upset about the initial billing error. What really disappointed me was the lack of customer service afterward. Not once did the manager apologize for the mistake or for making me come back to the store. There was no “I’m sorry,” no “thank you for coming back,” and not even a simple goodbye when I left. As a customer, I believe that how a business handles a mistake is just as important as avoiding the mistake in the first place. I was inconvenienced because of an error that was not mine, and I expected at least a little courtesy and professionalism. Now I have to wait and make sure the money is actually credited back to my credit card. I hope it is, but the entire experience was frustrating and disappointing. Unfortunately, the food itself was not impressive enough to make up for the experience. Based on the food and especially the customer service I received, I would not recommend this location.
  • LG
    Luis Gutierrez
    Sep 24, 2026
    1.0
    If I could give this location 0 stars I would one of the worst subway experiences I’ve had here in all Texas starting with the food we paid for toasted subs and we received cold unprepared sandwiches the service is worse than the DPS workers starting with the big lady manager super rude and disrespectful
  • LR
    Loydleslie Revels
    Sep 13, 2026
    5.0
    Amazing food and experience! Gabriel Rodriguez and Joey Frayre made our sandwiches and had great suggestions! Highly recommend this location!
  • YM
    Yvette Mendez
    Aug 25, 2026
    1.0
    they have teens training or are simply unknowledgeable about their products which made our experience BAD. Upon asking for a MEAL the young man was not letting u get our two cookies that came with the meal. Because he didn’t charge our meal…he charged us for everything SEPARATELY, like WHAT WHY? make it make sense we asked for meal, we got a drink and wanted the cookies….but then u proceed to charge us INCORRECTLY then he still wanted to charge us for an extra cookie since he didnt charge the correct meal like WHAT!? TRAIN THESE EMPLOYEES BETTER. RIDICULOUS!!! how do i know more about the menu that the employee working there !? Then he was so unapologetic as well, no accountability. Not even a sorry, or my bad, no he was firm and wanted to keep charging me stuff ??? TRAIN THESE TEENS BETTER BEFORE U PUT THEM BACK THERE. Customer service is everything, safe to say i will not be visiting this location again.

Frequently Asked Questions About Subway

What types of meals are served at Subway El Paseo Marketplace?

Subway El Paseo Marketplace serves breakfast, lunch, and dinner.

What are the opening hours of Subway at 12210 Montwood Drive?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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