Steak HouseAmerican RestaurantSeafood RestaurantSaltgrass Steak House
Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in West Side.
WORST DINING EXPERIENCE EVER!!!! Our waiter ADAM was absolutely horrible! When seated, we were NEVER offered any bread. Service was so slow and once the food came out, we had to ask another waiter for bread. This waiter claimed "we're out but I'll go check". HE NEVER CAME BACK OR GOT ANY BREAD! Other tables had bread and they kept offering them refills (I WATCHED FOR THIS). I ordered a ribeye & mashed potatoes with gravy. I DIDN'T get ANY gravy for the dry, bland mashed potatoes and NO STRAWS with either of our drinks. We asked our server ADAM for them and his pathetic excuse was "Our manager is trying to conserve and save turtles so that's why I didn't bring you guys any." NEVER got straws, but EVERYONE IN THE RESTAURANT HAD STRAWS. He was just too lazy to walk to the kitchen and get them. He was too busy entertaining a larger table hoping for a large tip from them. When the bill came, he sure hung around waiting for us to pay INSTANTLY! TO TOP OFF THE LOUSY EXPERIENCE, our server DIDN'T return my credit card! Had to go back the next day to get it!! Another sorry experience with a female manager with black and pink hair who was super UNPROFESSIONAL! When she was told about the horrible experience from the night before, she just laughed and tried to blame ME for their negligence of forgetting to return my card. I didn't forget my card, it was NEVER BROUGHT BACK with the receipt. I went back to the restaurant but they were already closed so had to come back the next day for my card! She said "Oh well maybe we'll give you a free dessert when you dine with us again." Yeah, sure you'll give free dessert! You don't even give out your FREE BREAD OR FREE STRAWS! Dine with you again?! Haha NO THANKS!!
MM
maria
4 days ago
5.0
Great experience overall. The manager is extremely hardworking and very involved. You can tell they put a lot of effort into keeping everything running smoothly and making customers feel welcome. The service and atmosphere were excellent.
MH
Miguel Hernandez
May 7, 2026
5.0
DeAndre was an amazing server, it was my first time in, and he made it a great dining experience! I was pleasantly surprised finding out that this is a scratch kitchen, which made sense when trying their delicious ribeye with loaded potato. Will definitely have to come back, I can’t wait!!
MI
market Inmobiliario
Apr 30, 2026
5.0
I just had an amazing experience at Saltgrass Steak House during their “Tequila Dinner”… and everything was outstanding 🔥
From the first course with the shrimp sope and tequila Old Fashioned, to the duck enchilada in mole negro (absolute highlight 👌), every dish was perfectly executed.
The third course featuring the adobado filet along with the tequila tasting was one of the best parts of the night, and we wrapped it up with a carajillo and tres leches cake that did not disappoint
Great atmosphere, excellent service, and a unique dining experience if you enjoy good food paired with tequila.
Definitely coming back 👏
SP
Signature Professional
Apr 26, 2026
3.0
The management here is excellent—very welcoming and professional. I also really enjoyed the Hurricane cocktail, which was well-made.
However, the rest of the experience was hit-or-miss. There was a significant communication barrier with my server, which made ordering difficult even when speaking clearly. Most importantly, my steak arrived rare despite specifically ordering it medium-well. While the staff was friendly enough about sending it back, the kitchen's initial execution on the temperature was disappointing. Great atmosphere and management, but the service and food consistency could use improvement.
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to ensure your table is ready when you arrive.
What are the regular opening hours for Saltgrass Steak House?
Saltgrass Steak House is open every day from 11:00 AM to 9:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM.
Does Saltgrass Steak House offer delivery services?
Yes, Saltgrass Steak House offers delivery services daily from 11:00 AM to 9:00 PM via their website.
Are there happy hour specials at Saltgrass Steak House?
Yes, happy hour specials are available Monday through Friday from 3:00 PM to 7:00 PM. Happy hour is closed on weekends.
What types of pickup and delivery options does Saltgrass Steak House provide?
The restaurant offers in-store pickup, delivery, and curbside pickup services.
What are some popular menu items at Saltgrass Steak House?
Popular specialties include Range Rattlers, Artichoke & Spinach Dip, Cowboy Ribeye, BBQ Baby Back Ribs, and Two-Fork Cheesecake.
What is the address and location of Saltgrass Steak House in El Paso?
Saltgrass Steak House is located at 5030 N Desert Blvd, El Paso, TX 79912, in the West Side neighborhood.
What payment options are accepted at Saltgrass Steak House?
They accept American Express, Cash, Check, Discover, Mastercard, Travelers Check, and Visa.
What nearby places can I visit around Saltgrass Steak House?
Nearby places include Texas Roadhouse for another great steakhouse experience, Comfort Suites El Paso West for accommodation, and the Miracle-Ear Hearing Aid Center for medical supplies.
How can the nearby Comfort Suites hotel be convenient for visitors to Saltgrass Steak House?
Visitors staying at Comfort Suites El Paso West can easily dine at Saltgrass Steak House as it is located nearby, making it a convenient dining option for hotel guests.
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