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McDonald's

3.4
(244 reviews)

Business Details

12726 Montana Ave, El Paso, TX
79938, United States
(915) 345-7226
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
12726 Montana Ave, El Paso, TX
79938, United States

Hours

Monday5:00 AM - 2:00 AM
Tuesday5:00 AM - 2:00 AM
Wednesday5:00 AM - 2:00 AM
Thursday5:00 AM - 2:00 AM
Friday5:00 AM - 2:00 AM
Saturday5:00 AM - 2:00 AM
Sunday5:00 AM - 2:00 AM

Reviews

3.4
244 reviews
5 stars
108
4 stars
33
3 stars
27
2 stars
5
1 star
71
  • DV
    Dalayla De Vicente
    1 day ago
    1.0
    worker who took my order through the drive thru at 11:53 pm has horrible customer service and hearing issues. please make her disappear. Got my order wrong the first time and then made sure to leave out some items.
  • HS
    Hellen Sanchez
    Jun 30, 2026
    2.0
    I just ordered sweet and sour sauce and creamy ranch and they didn’t put it in the box so we wasted our money and didn’t get our sauce
  • JM
    Joann Mitchell
    Jun 17, 2026
    1.0
    6/17/26 at 9:30am. This place sucks. They refuse to give you water and you need a code to use the bathroom. They act like if they have safety deposit boxes in the restroom. Should be illegal to lock bathrooms or put codes on bathroom doors. Watered down orange juice and old sausage patties, this place really sucks
  • DH
    Donald H
    Jun 15, 2026
    1.0
    Stopped in to McDonald's to order happy meals and bigmac. Customer service was horrible. The girl at the service window very rude and when I asked to get a koolaide drink she became very rude. This happened on Saturday afternoon around 2:-2:30
  • AL
    Angel Lopez
    Jun 6, 2026
    1.0
    I normally never complain about mess ups because I understand things happen but not this time on ,June 6 at 12 am my wife and I got food because we were a little hungry but not to much because we were tired so we get a bacon quarter pounder and a ice cream cone,nothing to big, but they messed up the entire order didn’t even give me the right food and fries were bad as well as just disappointing of customer service, my wife and I where waiting 30 Minutes!!!!, just to get serve, and customer service wasn’t even there, there was no sense of urgency or concern,I understand it’s grave yard shift but at least be polite, I actually want a refund for my order just because everything was messed up and nothing was done to make us feel better about it, I wasn’t given a receipt or ticket so i do not know the name of the worker who serve me but I do know it was 3 male workers and all of them were not very greeting I am genuinely upset and disappointed about how much they lack in customer service

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Montana Ave, El Paso?

McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.

Is the McDonald’s at 12726 Montana Ave open for delivery?

Yes, McDonald’s offers delivery daily from 5:00 AM to 10:59 PM via their delivery service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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