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McDonald's

3.5
(2,602 reviews)

Business Details

9461 Dyer St, El Paso, TX
79924, United States
(915) 755-0076
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9461 Dyer St, El Paso, TX
79924, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 9461 Dyer St in El Paso, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,602 reviews
5 stars
1,024
4 stars
491
3 stars
375
2 stars
174
1 star
538
  • GN
    gabriel nunez
    Oct 30, 2026
    1.0
    No team work took me like almost 30 minutes to get order
  • DI
    Dominick Ibarra
    Oct 13, 2026
    1.0
    Literally, one of the homies told me that they deny credit cards after 10pm so they don't have to take orders. So beware . I heard them giggle after saying they arent taking card. Only cash.
  • SS
    Sole-TX
    Oct 12, 2026
    2.0
    10 minutes drive thru with no one behind us was crazy. Technical issue or what not should be disseminated to the customer regardless. But whatever 😞
  • RB
    Rene Beltran-Barrera
    Oct 9, 2026
    2.0
    Employees always mess up the orders and take a very long time to have mobile orders ready. They never follow the orders as ordered in the app or kiosk, they simply charge you for the substitutions without even reading them.
  • AP
    Andrew Petrilli
    Oct 1, 2026
    2.0
    Good food prep, but stressful customer service and long waits. Review Text: I visited this location around 4:30 PM on a Thursday, and while the line and grill cooks did a great job—the sandwiches tasted good—the rest of the experience was highly frustrating. First, they forgot the bacon on my Quarter Pounder. When I went to get my drink, the sweet tea tasted completely unsweetened. I brought it up to the staff, but instead of just checking it, they argued with me and condescendingly told me to "read the tea bucket." Having previously worked at McDonald's myself, I knew they likely just ran out of tea sweetener, but they flat out disagreed with me. While they kept their phrasing professional, they spoke to me like I was dumb. Aside from the service issues, the lobby was dirty and the fries tasted old. I later called and spoke with the manager, Monica. She was incredibly professional, listened, and apologized—which is exactly what the employee at the counter should have done in the first place. Shout out to the kitchen crew on the line and grill for the good sandwiches, but the front-of-house team needs a serious refresher on basic customer service and cleanliness.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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