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McDonald's

3.3
(2,526 reviews)

Business Details

4545 Woodrow Bean, El Paso, TX
79924, United States
(915) 757-9107
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4545 Woodrow Bean, El Paso, TX
79924, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 4545 Woodrow Bean in El Paso, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,526 reviews
5 stars
823
4 stars
474
3 stars
389
2 stars
221
1 star
619
  • JG
    Juan Granado
    6 days ago
    1.0
    An Absolute Embarrassment of a McDonald’s Honestly, one of the worst fast-food experiences I’ve ever had. My friends and I came in and ordered just two Double Meat Big Macs. That’s it. Not a massive family order, not some complicated order, just TWO burgers. Somehow, we managed to wait an entire HOUR before I finally had to walk up to the cashier and ask what was going on. Her response? They FORGOT our order. Let that sink in. We waited an entire hour just to find out nobody had even bothered making our food. After that lovely discovery, we waited ANOTHER 30 MINUTES for them to prepare our order. But apparently, the incompetence wasn’t finished for the evening. Once we finally received our food, I took ONE bite of a fry and discovered a LONG HAIR in it. At this point, I went back to the cashier, explained the situation, and was told they would make us new fries. I handed back the contaminated fries, and guess what? ANOTHER 15 MINUTES of waiting. Eventually, we had enough and just walked out. I understand that fast food can be stressful. I’ve worked in fast food myself, so I know mistakes happen, orders get backed up, and employees have difficult shifts. I’m not expecting perfection. However, there is a massive difference between making an occasional mistake and providing service this unbelievably terrible. An hour to realize you forgot an order, another 30 minutes to make two burgers, a HAIR in the fries, and another 15 minutes just to replace them? At what point does this become a comedy sketch? This location somehow managed to turn ordering two burgers into a nearly two-hour ordeal. The complete lack of urgency, attention to detail, and basic quality control was ridiculous. I’ve worked fast food, so I don’t say this lightly: This is embarrassing. Management seriously needs to get things under control because customers shouldn’t have to beg employees to receive an order they already paid for, let alone worry about finding someone’s hair in their food. Absolutely unacceptable. I wouldn’t recommend this location to anyone. Save yourself the time, frustration, and appetite. There are plenty of other places to eat that can at least manage to make two burgers without turning it into an entire evening.
  • VN
    Viviana “Linette” Navarro
    Oct 29, 2026
    1.0
    Something is always up, missing food, drinks not correct, food taking too long. We ordered a mcchicken with xtra mayo and we didn’t get mayo at all. Lemonade = watered down. Nuggets = gone.I don’t recommend ordering from this location if you don’t want your food wrong. Do better. 😐
  • DM
    Dominick Morales
    Oct 18, 2026
    1.0
    I honestly can’t say I had the best experience,I used the bathroom to which was not maintained then I waited over 30 mins to be told I wasn’t able to get an item I ordered, after that inconvenience I receive my food 15 min after then I get my food to which I’m missing items, I thought that be the end to which there is no ice at all, the service was as if we bothered them for coming in and we didn’t get the service we would get from other establishment
  • JA
    Jesús Acostaa
    Oct 16, 2026
    1.0
    i order a mc crispy deluxe combo with dr p. and the guy from the window gave me everything wrong
  • JM
    Jasmine Marie
    Oct 11, 2026
    1.0
    It's always something with this McDonald's location! I'm extremely disappointed with the quality of food and the lack of consistency. Tonight, I ordered McDonald's through DoorDash, and when my food arrived, I cut my burger in half only to discover that the meat was extremely pink throughout the center. As someone who is currently pregnant, this is especially concerning because undercooked ground beef can pose serious health risks to both me and my unborn baby. It's frustrating enough to pay for food, delivery fees, and a tip, only to receive a meal that raises serious food safety concerns. Customers should be able to trust that their food is properly prepared, regardless of whether they're dining in, picking up, or ordering through a delivery service. This is not the first time I've experienced issues with this particular McDonald's location, and I'm honestly tired of the repeated disappointments. Management seriously needs to address food preparation, quality control, and food safety standards. There is absolutely no excuse for customers to repeatedly have negative experiences. Food safety should never be taken lightly, especially when it can affect pregnant women, children, and other vulnerable individuals. Extremely disappointed. Customers deserve much better!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4545 Woodrow Bean, El Paso?

McDonald's at 4545 Woodrow Bean in El Paso is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this location offers delivery, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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