McDonald's

Reviews

• JS

  Jesse S

  May 12, 2026
  1.0
  I'm leaving this review because there have been multiple times I come to pick up food at this location and I have to wait so long in the drive thru intercom for someone to answer so i can give them my pick up code. Food is never hot and fresh even at peak times. I always have to ask for fresh fries because who wants cold fries with lukewarm burger? Today was no different. Cars in the #1 lane were getting helped and moving forward while I was still waiting for someone to even greet me. I called the manager and let her know that i had been waiting a while and no one even said Ill be right with you. The lady in front of me was so mad that she had to wait such a long time as well. Also the apple pie that i ordered was dried up and old like it had been there since yesterday probably but i couldn't tell because it had no date sticker on so who knows how old it was. Just looking at all these 1 star reviews do the franchise owners and upper management even care?
• LE

  luis angel escarpita

  May 3, 2026
  1.0
  I decided to go pick up some ice cream and a happy meal for my family. They got the wrong frappe flavor. They decided to tell me that I was the one that ordered wrong. They made me wait an egregious amount of time. It wasn’t until I turned on my hazards that they even remotely looked at the parking space. They told me to go to in the end when they finally brought me my frappes they didn’t even give me straws and I wasn’t about to wait more time for that
• MS

  Melissa Soto

  Apr 30, 2026
  5.0
  WORST MCDONALD'S IN THE FAR EAST, EAST, NORTHEAST, WEST, CENTRAL, AND LOWER VALLEY in El Paso, Texas. What is the point of making the line and taking the order, and after paying, the employee lets me know, "Please go to number 5 because your order is not ready"? I already tried ordering online and inside the restaurant at different hours, and the problem is the same: THE WORST SERVICE.
• DP

  David P

  Apr 26, 2026
  1.0
  Worst McDonald's in El Paso. I mobile ordered 2 Mcdoubles app said order was ready just wait 20 mins longer behinda bunch of angry customers with same issue
• BG

  Brissa Guevara

  Apr 18, 2026
  1.0
  Always dirty.... slow and bad attitude.... Place an order online and they will take all day to do it.... and still give you the wrong order or incomplete... I prefer to drive more than go to this McDonald's. If you do drive thru still have to wait like 40 min more ! Don't waist your time in this location....

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